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I have valid users that are constantly locking themselves out of the WiKID server, requiring a helpdesk call and ticket to re-enable them. Can I automate this?

Yes, you can.  On the WiKIDAdmin interface, go to Configuration > Set Parameters > Create a New Parameter.  Call it "reEnableHours" and set the number of hours you would like.  Disabled users will automatically be re-enabled after that time.  Be careful though, you do not want to automatically re-enable two-factor authentication for a user that has been disabled for a valid reason.



 

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