A password-reset domain is configured on the server with Administrator rights to reset users' passwords. When a user forgets their password, they choose the password reset domain on the WiKID client and enter their PIN. If PIN is correct, the encryption valid and the WiKID account is active, the WiKID server resets the Active Directory password to the one-time passcode and forces the user to change their password at the next login.
NB: This feature is currently disabled, but can be re-enabled. Just ask.