Monday, 2012-11-12

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joevanoIt's snowing :-)13:47
nowenhey nice!13:53
joevanowas wearing shorts yesterday as it was 7013:54
nowenlol13:54
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nowenhmm, what is going on with my wireless network today14:59
joevanoseems flakey (bad snow pun)15:06
nowen;-)15:07
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dystieyo nick16:06
dystieany update from your dev?16:06
nowennot yet16:28
nowenI'll harass him today16:28
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SromanHi Owen,17:08
nowenHi17:08
SromanWonder if you can help me get the one user two device issue resolved17:08
nowensure17:09
SromanI did as you instructed but keep getting error17:09
nowenok - can you check the WiKIDAdmin logs?17:09
SromanWell I ll be17:12
SromanI had to reboot my windows machine and now the link works17:12
nowenhmm, probably a browser cache thing17:13
SromanI see a different type of admin page17:13
SromanSo how can I make one user (being mine) have two devices?17:14
nowendo you see Add device without passcode:17:16
Sromanyes17:18
nowenuse that function17:18
SromanRegistration code I am guessing when I setup the phone, it has sha and 256 codes?  Does it matter which one I user17:22
SromanI chose the SHA one and it took it.  I see my name twice with two devices17:23
nowendoesn't matter17:26
nowenthere you go17:26
Sromanthanks17:26
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PJCGood afternoon, I am wondering if anybody has any advice on how to easily export Wikid users lists to a CSV file.21:04
nowenPJC: probably doable from the db21:09
nowenis there a report for that?21:10
nowenyes, there is21:10
nowendo you have access to the WiKIDAdmin ui?21:11
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PJC123Howdy..21:19
nowenhi21:20
PJC123Would anybody be able to give me some advice on exporting Wikid User lists to a CSV file?21:20
nowenwere you just asking about that?21:20
nowendo you have access to the WiKIDAdmin ui?21:20
PJC123Yes but never got a response.21:20
nowengo to the Reports tab21:20
PJC123Yes I do have access.21:20
nowencool. the first report is the users21:21
PJC123Ok, I'm in the UI however the only tabs I see are:21:22
PJC123Home/Users/Groups/Domains/Network Clients and Configuration.21:22
nowentime for an update, no doubt!21:22
nowenwhat version are you running?21:23
PJC123one sec let me check hold on please.21:23
PJC123-3.4.87-b83921:23
nowenhehe21:23
nowenI guess the downside of writing rugged software is that it doesn't get much attention21:24
nowen;-)21:24
nowenhttp://www.wikidsystems.com/downloads/changelogs/enterprise-changelog21:24
PJC123Well if it ain't broken don't touch it!21:24
nowenindeed!21:24
nowenare able to do an update now or do you have to get approval?21:25
PJC123Oh yeah, lots of approval's and red tape, I just need to collect this information first,21:25
nowen# rpm -Uvh http://wikidsystems-dl.com/wikid-server-enterprise-3.5.0.b1373-1.noarch.rpm21:25
nowen# wikidctl start21:25
nowenwhenever you are ready21:25
PJC123and point out why we need to update the system, can you point me to a guide to updating safely and properly ?21:26
nowenwell, we don't have too much there.  you can see how to back the db here: http://www.wikidsystems.com/downloads/download-packages21:27
nowenon the bottom of the page21:27
nowenthere are a lot of different ways back up now, snapshots etc, that it really depends21:27
nowenare you guys running in replication21:27
nowen?21:27
PJC123well its on a VM for sure, and21:28
PJC123the VM itself is backed up using Vmware backup API's, the database itself I honestly cannot remember if it is pointing somewhere else,21:28
PJC123I will have to start digging into it.21:28
nowenwell, I would take a snapshot and then upgrade. i see no reason to back up the db.21:28
PJC123I guess the upgrade is pretty straight forward?21:29
nowenyeah, just the rpm command.21:29
PJC123So you have no white papers on this at all, I found the Upgrade Wikid to Server 3.0 from 2.0, do you have anything21:30
nowenno, really all you need to do is run 'rpm -Uvh wikid...'21:30
PJC123oky doky.. ok no problem, I will put together a quick report and work on upgrading it.  So the reports tab adds an easy export function?21:31
nowenyeah. you can display or download21:32
nowenlooks like:21:32
nowen                                                                                                                                                                                                                                username,badPasscodes,userCreation,userStatus,domainCode,domainName,deviceDomainName nowen,0,2012-11-09,enabled,192168001089,89iso1373,89iso137321:32
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