Friday, 2013-09-06

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*** Jason__ (0c6ee002@gateway/web/freenode/ip.12.110.224.2) has joined #wikid15:36
Jason__Hey Nick.15:36
nowenhey15:37
Jason__I got my firewall/ISP issues sorted and now am seeing traffic hit the WiKID server. I am not authenticating though.15:37
nowenis the user enabled?  do you see any errors in the WiKIDAdmin logs?15:37
Jason__<3> Access-Request(1) LEN=134 192.168.111.1:56151 Access-Request by jrorie Failed: AccessRejectException: Microsoft MS-CHAP failed authentication.15:38
Jason__The user is enabled.15:38
nowenyou can set the logging to debug: http://www.wikidsystems.com/support/wikid-support-center/troubleshooting-faq/how-can-i-set-radius-logging-to-debug-how-can-i-see-if-wikid-is-getting-the-radius-requests15:38
nowenthe server is getting the username that is enabled and the OTP?15:39
nowenthe logging isn't all javascripty, you have to set the log level to debug and then hit filter15:41
nowenoh - and try to login again15:41
Jason__2013-09-06 11:41:55.402 INFO com.wikidsystems.radius.access.WikidAccess4 Access denied for jrorie, domain code: 075150216125 client: /192.168.111.1    2013-09-06 11:41:55.402 INFO com.wikidsystems.radius.log.DBSvrLogImpl <5> Access-Request(1) LEN=134 192.168.111.1:55486 Access-Request by jrorie Failed: AccessRejectException: Microsoft MS-CHAP failed authentication.    2013-09-06 11:41:55.401 DEBUG com.mchange.v2.resourcepool.BasicResou15:42
nowendo you see something like User-Name (1), Length: 7, Data: [nowen], 0x6E6F77656E Acct-Session-Id (44), Length: 18, Data:15:43
nowen...15:43
Jason__Service-Type (6), Length: 6, Data: [# 2 (Framed-User)], 0x00000002 Framed-Protocol (7), Length: 6, Data: [# 1 (PPP)], 0x00000001 User-Name (1), Length: 8, Data: [jrorie], 0x6A726F726965 Vendor-Specific ID: Microsoft (311), VSA Count: 1 MS-CHAP-Challenge (11), Length: 18, Data: 0x0283FB15BFACAE04D141654F65F71824 Vendor-Specific ID: Microsoft (311), VSA Count: 1 MS-CHAP2-Response (25), Length: 52, Data: 0x3200F80288E3EBA56C5ACDB25FB9C3D815:45
Jason__That?15:45
nowenyes.15:46
nowenlooks normal15:46
nowenis this the latest version of WiKID?15:47
Jason__Yes, it is.15:47
nowenis 192.168.111.1 the VPN?15:48
Jason__It is the watchguard firewall.15:48
nowentake a look at this thread: http://wikid-strong-authentication-forums.1491522.n2.nabble.com/Some-questions-Change-listen-Port-Use-wikidsystem-net-NPS-2008-RESOLVED-td6070177.html.15:49
nowenthey had to add the Message authenticator attribute15:49
nowenis that an option?15:49
nowenon the watchguard?15:49
Jason__I must have removed my user account and never revalidated it. I am connected!15:53
nowenawesome!15:54
Jason__Thanks for the help.15:59
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