| *** nowen (~nowen@99-174-93-102.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 14:01 | |
| *** GregM_ (42bab9be@gateway/web/freenode/ip.66.186.185.190) has joined #wikid | 15:41 | |
| GregM_ | Hello | 15:42 |
|---|---|---|
| nowen | hi | 15:42 |
| GregM_ | how do I invoke the wikid.pl script so the service will start automatically, I can't seem to find the answer in the support area | 15:43 |
| nowen | there's an example of the service script | 15:44 |
| nowen | IIRC, it is in /opt/WiKID/conf/templates and is called wikid | 15:44 |
| nowen | you can put that in /etc/init.d | 15:46 |
| nowen | what version of WiKID is this and what os? | 15:46 |
| GregM_ | Centos, how do I check the version? | 15:48 |
| nowen | 'rpm -qa | grep wikid' | 15:48 |
| GregM_ | wikid-server-enterprise-3.4.87.b839-1 | 15:50 |
| nowen | what company are you with? | 15:50 |
| GregM_ | Great Falls Marketing | 15:50 |
| nowen | have you'll purchased a license? | 15:51 |
| GregM_ | yes I have | 15:51 |
| GregM_ | Order date: Dec 21, 2011 8:25 AM PST Google order number: 444479320855384 | 15:52 |
| nowen | ahh, there is it | 15:53 |
| nowen | man, google checkout is not b2b friendly | 15:53 |
| nowen | does that version have the file /opt/WiKID/conf/templates/wikid ? | 15:54 |
| GregM_ | no it doesn't | 15:55 |
| GregM_ | I need to upgrade I suppose | 15:55 |
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| nowen1 | ugh, wifi issues | 15:58 |
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| nowen | http://www.wikidsystems.com/downloads/changelogs/enterprise-changelog | 15:58 |
| nowen | GregM_ that's the changelog | 15:58 |
| nowen | I can walk you through the upgrade | 15:59 |
| nowen | is this in a VM? | 15:59 |
| GregM_ | yeah it is, just about to fire off a snapshot | 15:59 |
| nowen | cool | 16:00 |
| GregM_ | so just run this rpm -Uvh wikid-... | 16:01 |
| nowen | yeah, do you need the link for the newest rpm? | 16:01 |
| nowen | hmm | 16:01 |
| nowen | hold on | 16:01 |
| GregM_ | ok | 16:01 |
| GregM_ | should I update CenOs before or after? | 16:03 |
| nowen | go ahead and update centos and make sure everything is ok. | 16:04 |
| nowen | I'm worried there's a bug in the upgrade process. I want to check it out first | 16:04 |
| GregM_ | ok, i'll wait for you to let me know if it's good or not | 16:05 |
| nowen | ok, looking for a vm that old ;) | 16:13 |
| GregM_ | yikes, hehe | 16:15 |
| nowen | well, there haven't been any security updates iirc. | 16:16 |
| GregM_ | that's good | 16:18 |
| GregM_ | downloading the latest rpm now... | 16:18 |
| nowen | get the latest utilities rpm too | 16:19 |
| GregM_ | yep got them both | 16:21 |
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| *** GregM_ (42bab9be@gateway/web/freenode/ip.66.186.185.190) has joined #wikid | 16:30 | |
| GregM_ | got disconnected | 16:30 |
| nowen | it's going around this am ;-) | 16:30 |
| GregM_ | indeed | 16:31 |
| GregM_ | can I move forward with the upgrade? | 16:31 |
| nowen | just a sec, testing now | 16:31 |
| GregM_ | ok | 16:31 |
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| *** nowen (~nowen@99-174-93-102.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 16:36 | |
| nowen | my turn to get disconnected | 16:36 |
| GregM_ | we'll take turns | 16:37 |
| nowen | lol | 16:37 |
| nowen | ok - I just tested an upgrade from 3.4.87-1030, which is right close to yours and it all went fine. did you start with our iso or your own centos? | 16:38 |
| GregM_ | it was your iso | 16:40 |
| GregM_ | I've got the database backed up | 16:41 |
| nowen | be sure to snapshot | 16:43 |
| GregM_ | server update successful | 16:48 |
| nowen | started ok? | 16:48 |
| GregM_ | yes it did, got a passcode too | 16:49 |
| GregM_ | anything I need to do after utilities update? | 16:49 |
| nowen | and can you login to your vpn? | 16:50 |
| nowen | did you update both rpms? | 16:50 |
| nowen | we're now running tomcat 7, which uses a binary to start the tomcat service. it is in the new utility rpm | 16:51 |
| GregM_ | logged in great, it was faster than before too | 16:53 |
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| nowen | ugh | 16:54 |
| GregM_ | now I have the wikid file in the templates dir, just copy that to /etc/init.d? | 16:54 |
| nowen | yes, and https://www.wikidsystems.com/support/wikid-support-center/faq/how-can-i-restart-the-server-without-being-asked-for-the-passphrase | 16:54 |
| GregM_ | great, I have the passphrase done already | 16:55 |
| GregM_ | nick do you guys sell a backup server license? | 16:56 |
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| nowen | time to go do some quick xmas shopping. bbl | 21:15 |
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