*** administrator_ (18d4c191@gateway/web/freenode/ip.24.212.193.145) has joined #wikid | 00:50 | |
administrator_ | hello, I tried running the rpm -Uvh command to upgrade my Rpm package | 00:51 |
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administrator_ | but it seemed to have failed, do I need to be in a specific directory? | 00:51 |
administrator_ | I'm getting this message | 00:55 |
administrator_ | help | 00:58 |
administrator_ | ? | 00:58 |
administrator_ | sorry for the newb questions, but how do I get the rpm on the linux machine so that I can install it? | 01:10 |
administrator_ | i'm mdoing a yum install wikid-etc.. but its not able to find it? | 01:10 |
administrator_ | hello? I'm in a server upgrade patch window. please if someone can assist? | 01:18 |
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*** nowen (~nowen@adsl-74-176-163-56.asm.bellsouth.net) has joined #wikid | 12:02 | |
joevano | morning nick, you're in early | 12:58 |
nowen | yeah, it's cleaning lady day :) | 12:58 |
nowen | joevano: I am going to start charging people more if they don't use IRC for support | 13:02 |
joevano | :-) | 13:03 |
*** mark__ (470e15da@gateway/web/freenode/ip.71.14.21.218) has joined #wikid | 14:24 | |
nowen | hey mark__ | 14:24 |
mark__ | hello | 14:24 |
mark__ | so for the BB issue | 14:25 |
nowen | yes? | 14:25 |
mark__ | you think I should push the one you gave me to all of our BB users and bypass the app store? | 14:25 |
mark__ | and this should work with any BB? | 14:26 |
nowen | It should work with the majority. Again, it's hard for me to say because RIM doesn't say anything based on OS, just devices. | 14:28 |
nowen | we updated the app to work with the latest API. Is there an option to push from the BES based on the OS? | 14:29 |
mark__ | I can ask our BES guy | 14:31 |
nowen | what would be great is if the BES didn't allow software that would have issues on an OS | 14:31 |
nowen | I think any that are running OS7 should use the app store, the others get it from the BEs | 14:33 |
nowen | or push the latest to OS7 devices | 14:33 |
mark__ | okay so the issue is on the app store? | 14:39 |
mark__ | The app store does not recognize OS just the model? | 14:39 |
nowen | seems to be. or perhaps the Curve. We have all the phones but the Curves set to use the latest. | 14:40 |
nowen | yes | 14:40 |
laszlof | people still use blackberrys? | 14:40 |
laszlof | ;) | 14:40 |
mark__ | okay this issue was with a Curve | 14:40 |
mark__ | unfortunately | 14:41 |
nowen | The curves should get the one that you got from the website | 14:41 |
nowen | but apparently not | 14:41 |
mark__ | yes | 14:42 |
nowen | has it happened again? | 14:42 |
nowen | or just that latest guy? | 14:43 |
mark__ | yes this morning | 14:43 |
nowen | laszlof: yeah, just like people still have aol.com emails ;) | 14:43 |
nowen | another curve on the app store? | 14:43 |
mark__ | "error starting WiKIDBB3: Module "WiKIDBB#" attempts to access a secure API" | 14:44 |
mark__ | yes | 14:44 |
mark__ | this morning | 14:44 |
mark__ | just sent him the link to the other one and it worked | 14:44 |
mark__ | with no isses | 14:44 |
mark__ | issues | 14:44 |
nowen | well, I think pushing the app via the BES to the curves would solve this issue | 14:45 |
mark__ | My BES guys is not familiar enough with pushing software through the BES to know if we can isolate based off of OS so we are going to have a call with RIM | 14:45 |
nowen | ask them if they can figure out what the heck is going on! | 14:46 |
mark__ | what if they say it is on your end | 14:49 |
nowen | if they can give us a clue as to how to fix it, that would be great | 14:50 |
mark__ | @laszlof and some remote employees still use dial up! | 14:50 |
nowen | people complain a lot android but look at his: http://developer.android.com/resources/dashboard/platform-versions.html | 14:50 |
nowen | we support everything that it 2.1 and higher | 14:51 |
nowen | so we have no problems at all on android | 14:51 |
mark__ | ok | 14:52 |
mark__ | unfortunately we only have a few Android users | 14:53 |
nowen | there is no need at all to specify devices for android or iphone | 14:53 |
nowen | we'll get it working, I am just saying that if it is something we have to do, it is because RIM has made it hard | 14:53 |
mark__ | ok | 15:00 |
mark__ | where is you careers section on your webpage? | 16:16 |
nowen | :) we don't have one | 16:16 |
mark__ | i was just kidding with you | 16:17 |
nowen | really need to update the website | 16:17 |
laszlof | the 0- | 16:17 |
laszlof | oops | 16:17 |
laszlof | the 90's wants their html back :) | 16:18 |
nowen | man, you are tough | 16:18 |
nowen | ;) | 16:18 |
laszlof | :) | 16:18 |
laszlof | i care more about seeing some fresh updated token clients than the website it self. :) | 16:19 |
mark__ | I will let you know what we find out | 16:55 |
mark__ | later | 16:55 |
nowen | ok | 16:56 |
nowen | more than happy to be on the call if you like | 16:56 |
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laszlof | bleh. One of the employee's of AtlantaNAP decided to send me a nasty private message on webhostingtalk because I said their datacenter was dirty | 18:07 |
nowen | LOL | 18:07 |
laszlof | I'm tempted to post ALL my experiences with them publicly | 18:07 |
laszlof | including things like, sleeping security guards, water on the datacenter floor (3 times), leaking roofs, broken AC's, sustained power outages. | 18:08 |
nowen | where there's clouds, there's water | 18:09 |
laszlof | I think he just thinks im some random person posting nasty comments about them | 18:09 |
laszlof | they dont realize I was a client with them for as long as they've been in their current location | 18:09 |
laszlof | and probably spent more time in there than some of their staff | 18:10 |
*** RB_ (6161e668@gateway/web/freenode/ip.97.97.230.104) has joined #wikid | 19:10 | |
RB_ | Looking at Wikid for the first time and I have a question about token setup | 19:10 |
nowen | ok shoot | 19:10 |
RB_ | I want to use Wikid to auth a Cisco VPN client | 19:11 |
RB_ | No problem, I see the config for that | 19:11 |
RB_ | I'm curious about the first time setup of the client token, say a blackberry | 19:11 |
RB_ | Once I get the token app to the BB device, what do I have to communicate with the first time to setup the token? | 19:11 |
nowen | yes | 19:12 |
RB_ | I mean, until I auth to the VPN I won't be able to talk to the Wikid server on my LAN | 19:12 |
RB_ | How can I auth to the VPN the first time? | 19:12 |
nowen | the WiKID server needs port 80 open to the internet | 19:12 |
RB_ | ah | 19:12 |
RB_ | That's not going to fly in my environment, they won't allow any inbound | 19:12 |
nowen | you can proxy it and nat it | 19:13 |
RB_ | Still no-go, we run a digital forenisc lab and can't allow any incoming | 19:13 |
RB_ | Is there no way to pre-authorize a token | 19:13 |
nowen | the tokens still need to talk to the server to get the OTP | 19:14 |
RB_ | Have the user install it, provide a code to the admin, and get a code they can enter in return? | 19:14 |
RB_ | Oh wait, I missed something then | 19:14 |
RB_ | The token needs to talk to the Wikid server for every auth? | 19:14 |
RB_ | Not just the firewall hosting the VPN? | 19:15 |
nowen | yes | 19:15 |
nowen | wait, you have a VPN, you allow inbound | 19:15 |
RB_ | I can't get on the VPN without the OTP and I can't get to the server without the VPN | 19:16 |
RB_ | Catch-22 | 19:16 |
RB_ | Bugger | 19:16 |
RB_ | Thanks for answering the questions though | 19:16 |
nowen | np | 19:16 |
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*** Eduardo_ (be50c3ab@gateway/web/freenode/ip.190.80.195.171) has joined #wikid | 19:21 | |
Eduardo_ | Hello | 19:21 |
nowen | Hi | 19:21 |
Eduardo_ | Nowen, I've tested the J2ME without any type of conection... | 19:22 |
Eduardo_ | I was hoping to get the offline mode, but it got stuck in a loop | 19:22 |
Eduardo_ | Trying to connect to the server, can you help me please? | 19:23 |
nowen | Eduardo_: in my experience nobody runs into this issue in production | 19:24 |
Eduardo_ | I'm using a Sony Ericson W380a GSM for the test's with J2ME. | 19:25 |
nowen | how did you turn off connectivity? | 19:26 |
Eduardo_ | It works delightful with the edge conectivity | 19:26 |
Eduardo_ | But when I use a chip without internet access it just stucks on | 19:26 |
Eduardo_ | While its aparently trying to do request's to the server | 19:26 |
nowen | you have to change chips to test it? | 19:26 |
Eduardo_ | Its a GSM phone, i can test with diferent SIMS | 19:27 |
Eduardo_ | I ment, i use a sim without the internet conectcion | 19:28 |
nowen | so, you create a domain and then pull out the chip? | 19:28 |
Eduardo_ | No, i created a domain and test it. Then used the sim without the edge conectivity | 19:29 |
nowen | hmm | 19:29 |
Eduardo_ | =( | 19:30 |
nowen | well, not sure what's going on. For all I know the changing of the SIM could be borking the app | 19:32 |
Eduardo_ | If i dont use the edge conectivity i can't reach the server | 19:34 |
nowen | do you have a blackberry to test with? | 19:34 |
Eduardo_ | Sure | 19:34 |
nowen | or a room that has no connectivity? | 19:34 |
Eduardo_ | The blackberry works | 19:35 |
Eduardo_ | In both ways, online and offline | 19:35 |
Eduardo_ | I'll try using the phone in a room that has no connectivity | 19:36 |
Eduardo_ | Thanks Nowen, we'll keep in touch | 19:37 |
nowen | ok, let me know | 19:37 |
Eduardo_ | I will | 19:37 |
Eduardo_ | =) | 19:37 |
nowen | of course | 19:37 |
nowen | the fact that you have to try so hard seems to say something... | 19:37 |
nowen | ;) | 19:37 |
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