Thursday, 2012-06-14

*** administrator_ (18d4c191@gateway/web/freenode/ip.24.212.193.145) has joined #wikid00:50
administrator_hello, I tried running the rpm -Uvh command to upgrade my Rpm package00:51
administrator_but it seemed to have failed, do I need to be in a specific directory?00:51
administrator_I'm getting this message00:55
administrator_help00:58
administrator_?00:58
administrator_sorry for the newb questions, but how do I get the rpm on the linux machine so that I can install it?01:10
administrator_i'm mdoing a yum install wikid-etc.. but its not able to find it?01:10
administrator_hello? I'm in a server upgrade patch window. please if someone  can assist?01:18
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*** nowen (~nowen@adsl-74-176-163-56.asm.bellsouth.net) has joined #wikid12:02
joevanomorning nick, you're in early12:58
nowenyeah, it's cleaning lady day :)12:58
nowenjoevano: I am going to start charging people more if they don't use IRC for support13:02
joevano:-)13:03
*** mark__ (470e15da@gateway/web/freenode/ip.71.14.21.218) has joined #wikid14:24
nowenhey mark__14:24
mark__hello14:24
mark__so for the BB issue14:25
nowenyes?14:25
mark__you think I should push the one you gave me to all of our BB users and bypass the app store?14:25
mark__and this should work with any BB?14:26
nowenIt should work with the majority.  Again, it's hard for me to say because RIM doesn't say anything based on OS, just devices.14:28
nowenwe updated the app to work with the latest API.  Is there an option to push from the BES based on the OS?14:29
mark__I can ask our BES guy14:31
nowenwhat would be great is if the BES didn't allow software that would have issues on an OS14:31
nowenI think any that are running OS7 should use the app store, the others get it from the BEs14:33
nowenor push the latest to OS7 devices14:33
mark__okay so the issue is on the app store?14:39
mark__The app store does not recognize OS just the model?14:39
nowenseems to be. or perhaps the Curve.  We have all the phones but the Curves set to use the latest.14:40
nowenyes14:40
laszlofpeople still use blackberrys?14:40
laszlof;)14:40
mark__okay this issue was with a Curve14:40
mark__unfortunately14:41
nowenThe curves should get the one that you got from the website14:41
nowenbut apparently not14:41
mark__yes14:42
nowenhas it happened again?14:42
nowenor just that latest guy?14:43
mark__yes this morning14:43
nowenlaszlof: yeah, just like people still have aol.com emails ;)14:43
nowenanother curve on the app store?14:43
mark__"error starting WiKIDBB3: Module "WiKIDBB#" attempts to access a secure API"14:44
mark__yes14:44
mark__this morning14:44
mark__just sent him the link to the other one and it worked14:44
mark__with no isses14:44
mark__issues14:44
nowenwell, I think pushing the app via the BES to the curves would solve this issue14:45
mark__My BES guys is not familiar enough with pushing software through the BES to know if we can isolate based off of OS so we are going to have a call with RIM14:45
nowenask them if they can figure out what the heck is going on!14:46
mark__what if they say it is on your end14:49
nowenif they can give us a clue as to how to fix it, that would be great14:50
mark__@laszlof and some remote employees still use dial up!14:50
nowenpeople complain a lot android but look at his: http://developer.android.com/resources/dashboard/platform-versions.html14:50
nowenwe support everything that it 2.1 and higher14:51
nowenso we have no problems at all on android14:51
mark__ok14:52
mark__unfortunately we only have a few Android users14:53
nowenthere is no need at all to specify devices for android or iphone14:53
nowenwe'll get it working, I am just saying that if it is something we have to do, it is because RIM has made it hard14:53
mark__ok15:00
mark__where is you careers section on your webpage?16:16
nowen:) we don't have one16:16
mark__i was just kidding with you16:17
nowenreally need to update the website16:17
laszlofthe 0-16:17
laszlofoops16:17
laszlofthe 90's wants their html back :)16:18
nowenman, you are tough16:18
nowen;)16:18
laszlof:)16:18
laszlofi care more about seeing some fresh updated token clients than the website it self. :)16:19
mark__I will let you know what we find out16:55
mark__later16:55
nowenok16:56
nowenmore than happy to be on the call if you like16:56
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laszlofbleh. One of the employee's of AtlantaNAP decided to send me a nasty private message on webhostingtalk because I said their datacenter was dirty18:07
nowenLOL18:07
laszlofI'm tempted to post ALL my experiences with them publicly18:07
laszlofincluding things like, sleeping security guards, water on the datacenter floor (3 times), leaking roofs, broken AC's, sustained power outages.18:08
nowenwhere there's clouds, there's water18:09
laszlofI think he just thinks im some random person posting nasty comments about them18:09
laszlofthey dont realize I was a client with them for as long as they've been in their current location18:09
laszlofand probably spent more time in there than some of their staff18:10
*** RB_ (6161e668@gateway/web/freenode/ip.97.97.230.104) has joined #wikid19:10
RB_Looking at Wikid for the first time and I have a question about token setup19:10
nowenok shoot19:10
RB_I want to use Wikid to auth a Cisco VPN client19:11
RB_No problem, I see the config for that19:11
RB_I'm curious about the first time setup of the client token, say a blackberry19:11
RB_Once I get the token app to the BB device, what do I have to communicate with the first time to setup the token?19:11
nowenyes19:12
RB_I mean, until I auth to the VPN I won't be able to talk to the Wikid server on my LAN19:12
RB_How can I auth to the VPN the first time?19:12
nowenthe WiKID server needs port 80 open to the internet19:12
RB_ah19:12
RB_That's not going to fly in my environment, they won't allow any inbound19:12
nowenyou can proxy it and nat it19:13
RB_Still no-go, we run a digital forenisc lab and can't allow any incoming19:13
RB_Is there no way to pre-authorize a token19:13
nowenthe tokens still need to talk to the server to get the OTP19:14
RB_Have the user install it, provide a code to the admin, and get a code they can enter in return?19:14
RB_Oh wait, I missed something then19:14
RB_The token needs to talk to the Wikid server for every auth?19:14
RB_Not just the firewall hosting the VPN?19:15
nowenyes19:15
nowenwait, you have a VPN, you allow inbound19:15
RB_I can't get on the VPN without the OTP and I can't get to the server without the VPN19:16
RB_Catch-2219:16
RB_Bugger19:16
RB_Thanks for answering the questions though19:16
nowennp19:16
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*** Eduardo_ (be50c3ab@gateway/web/freenode/ip.190.80.195.171) has joined #wikid19:21
Eduardo_Hello19:21
nowenHi19:21
Eduardo_Nowen, I've tested the J2ME without any type of conection...19:22
Eduardo_I was hoping to get the offline mode, but it got stuck in a loop19:22
Eduardo_Trying to connect to the server, can you help me please?19:23
nowenEduardo_: in my experience nobody runs into this issue in production19:24
Eduardo_I'm using a Sony Ericson W380a GSM for the test's with J2ME.19:25
nowenhow did you turn off connectivity?19:26
Eduardo_It works delightful with the edge conectivity19:26
Eduardo_But when I use a chip without internet access it just stucks on19:26
Eduardo_While its aparently trying to do request's to the server19:26
nowenyou have to change chips to test it?19:26
Eduardo_Its a GSM phone, i can test with diferent SIMS19:27
Eduardo_I ment, i use a sim without the internet conectcion19:28
nowenso, you create a domain and then pull out the chip?19:28
Eduardo_No, i created a domain and test it. Then used the sim without the edge conectivity19:29
nowenhmm19:29
Eduardo_=(19:30
nowenwell, not sure what's going on.  For all I know the changing of the SIM could be borking the app19:32
Eduardo_If i dont use the edge conectivity i can't reach the server19:34
nowendo you have a blackberry to test with?19:34
Eduardo_Sure19:34
nowenor a room that has no connectivity?19:34
Eduardo_The blackberry works19:35
Eduardo_In both ways, online and offline19:35
Eduardo_I'll try using the phone in a room that has no connectivity19:36
Eduardo_Thanks Nowen, we'll keep in touch19:37
nowenok, let me know19:37
Eduardo_I will19:37
Eduardo_=)19:37
nowenof course19:37
nowenthe fact that you have to try so hard seems to say something...19:37
nowen;)19:37
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