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| joevano | Morning Nick, the DNS change fixed my iPhone connection issue at home. Thanks. | 14:41 |
|---|---|---|
| nowen | excellent | 14:42 |
| joevano | I use OpenDNS and kept having to turn off my wifi on the phone | 14:42 |
| nowen | yes - OpenDNS sends you to an ad page or something rather than failing properly. | 14:42 |
| nowen | what version of the iphone token is this? | 14:42 |
| joevano | 3.5.3 | 14:43 |
| nowen | ok. it should detect a failure better. | 14:45 |
| joevano | yeah, it was a little frustrating until I figured it out | 14:47 |
| joevano | maybe if it recieves a response within the OpenDNS range it then tries the IP specified by the Domain Identifier | 14:48 |
| nowen | it just needs to fail if it doesn't receive a valid wikid response and then check the ip - and/or check the ip first | 14:49 |
| joevano | true | 14:49 |
| nowen | laszlof: haven't forgotten you - I am presenting Friday at southeast linux fest and have no slides | 16:33 |
| *** Mark___ (470e15da@gateway/web/freenode/ip.71.14.21.218) has joined #wikid | 21:03 | |
| Mark___ | Nick you around | 21:03 |
| nowen | yeah | 21:03 |
| Mark___ | did you get my last email? | 21:03 |
| nowen | just checked | 21:04 |
| Mark___ | with the security exception preventing the user from installing the client | 21:04 |
| nowen | malformedURL? | 21:04 |
| nowen | anything on the details buttton? | 21:04 |
| Mark___ | not yet we are getting ready to have a sslvpn meeting with the user | 21:05 |
| Mark___ | to check his java setting | 21:05 |
| Mark___ | so far no issues on our server since the fix you sent us | 21:05 |
| Mark___ | also what about the BB not requiring the use of the passphrase after the initial time | 21:06 |
| nowen | ahh - yes | 21:06 |
| nowen | the BB client is a bit older. we viewed the BB as more secure device because it had no 'holes' in it- no bluetooth even back than | 21:07 |
| nowen | then | 21:07 |
| nowen | I still view the BB on a BES as more secure | 21:09 |
| nowen | Mark___: take a look at http://www.symantec.com/connect/articles/javanetmalformedurlexception-unknown-protocol-socket-console-sep-121 | 21:10 |
| nowen | looks like a bad proxy setting of some kind on his machiine | 21:10 |
| Mark___ | okay I will check it out | 21:19 |
| Mark___ | for BB | 21:26 |
| Mark___ | if you get this | 21:26 |
| Mark___ | BB WiKid worked a couple times, and then it now times out with the following message. Offline Mode - Submit your user ID without a passcode and enter the challenge in the field below | 21:26 |
| nowen | hmm - are the on the BES? | 21:26 |
| Mark___ | yes | 21:26 |
| Mark___ | i think | 21:27 |
| nowen | check the settings to make sure they are set to BES | 21:28 |
| nowen | seems odd. it should either work or not work | 21:28 |
| nowen | what OS and make is this? | 21:28 |
| Mark___ | that is what I thought | 21:28 |
| Mark___ | not sure | 21:28 |
| Mark___ | unable to get up with the user but we have a feedback section and i noticed he posted it | 21:29 |
| nowen | it could be that they are out of network coverage | 21:29 |
| Mark___ | that is what I was thinking | 21:29 |
| Mark___ | can you block the wikid app from internet access on the BB | 21:29 |
| nowen | it could be that he messed with his settings and has violated a policy on the BES, a split pipe for example | 21:30 |
| nowen | probably via the permissions | 21:30 |
| nowen | i used to just turn off the radio | 21:30 |
| Mark___ | okay I will research it further | 21:30 |
| nowen | If he is set for BES you might try TCP/IP or vice-versa | 21:34 |
| Mark___ | that fixed it | 21:51 |
| Mark___ | on the socket error | 21:51 |
| nowen | cool | 21:51 |
| Mark___ | have a good night and I will let you know what I find out on hte BB user | 21:52 |
| nowen | awesome | 21:52 |
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