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| *** mo__ (4084d7c2@gateway/web/freenode/ip.64.132.215.194) has joined #wikid | 19:07 | |
| nowen | hi mo__ | 19:07 |
|---|---|---|
| mo__ | hi | 19:08 |
| nowen | want those commands again? | 19:08 |
| mo__ | ok this is better | 19:08 |
| mo__ | yes please | 19:08 |
| nowen | wget --no-check-certificate --no-cookies --header "Cookie: oraclelicense=accept-securebackup-cookie" http://download.oracle.com/otn-pub/java/jdk/8u40-b26/jdk-8u40-linux-i586.rpm | 19:08 |
| mo__ | save my sanity | 19:08 |
| nowen | mv jdk-8u40-linux-i586.rpm\?AuthParam\=1426532363_d6a7f2f39fbf36082b4e62f8d07339b2 jdk-8u40-linux-i586.rpm | 19:08 |
| nowen | rpm -ivh jdk-8u40-linux-i586.rpm | 19:08 |
| mo__ | i get no such file or directory after 2nd command | 19:09 |
| mo__ | mv jdk... | 19:10 |
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| mo__ | i get no such file or directory after 2nd comm | 19:11 |
| nowen | did file download? run 'ls -ltr' | 19:12 |
| nowen | what's the last file? | 19:12 |
| mo__ | yes | 19:12 |
| mo__ | jdk-8u40-linux-i586.rpm?AuthParam=1426532695_b75e51af381f77377aa6633ae1e516e5 | 19:13 |
| nowen | ok - hold on | 19:17 |
| nowen | just do 'rm jdk-8u40-linux-i586.rpm?AuthParam=1426532695_b75e51af381f77377aa6633ae1e516e5' | 19:18 |
| nowen | and: curl -v -j -k -L -H "Cookie: oraclelicense=accept-securebackup-cookie" http://download.oracle.com/otn-pub/java/jdk/8u40-b26/jdk-8u40-linux-i586.rpm > jdk-8u40-linux-i586.rpm | 19:18 |
| nowen | then rpm -ivh jdk-8u40-linux-i586.rpm | 19:27 |
| mo__ | ok done | 19:33 |
| mo__ | i have to go in 5 | 19:33 |
| mo__ | may have to pick this up 2m | 19:34 |
| nowen | ok | 19:34 |
| nowen | here are ther rest: curl -v -j -k -L -H "Cookie: oraclelicense=accept-securebackup-cookie" http://download.oracle.com/otn-pub/java/jce/8/jce_policy-8.zip > jce_policy-8.zip | 19:34 |
| nowen | then: unzip jce_policy-8.zip | 19:34 |
| nowen | and cp UnlimitedJCEPolicyJDK8/* /usr/java/jdk1.8.0_40/jre/lib/security/ | 19:34 |
| nowen | that will get java updated completely | 19:35 |
| nowen | to update WiKID: wget http://wikidsystems-dl.com/wikid-server-enterprise-4.0.1.b1902-1.noarch.rpm | 19:35 |
| nowen | and: rpm -Uvh wikid-server-enterprise-4.0.1.b1902-1.noarch.rpm | 19:35 |
| nowen | then restart | 19:35 |
| Troy_SANM | Hi Nick | 19:36 |
| nowen | Hi Troy_SANM | 19:36 |
| nowen | how goes it? | 19:36 |
| Troy_SANM | I see b1902.. Can you tell me what is changed? | 19:36 |
| Troy_SANM | i'm testing upgrades today for tomorrows production update | 19:36 |
| Troy_SANM | i'm on 1821 | 19:37 |
| Troy_SANM | i'm going good.. thank you | 19:37 |
| nowen | Mo found a bug. that most likely won't affect you. It's for the new cert system. Your certs aren't expired so it's not a rush. | 19:39 |
| nowen | however, with 1902 we have upgraded our back-end build system. We now require java 8, thus all this | 19:40 |
| Troy_SANM | i'll be re-newing the CA and certs tomorrow when I upgrade from the very old version | 19:40 |
| nowen | we also moved the ISO to centos 6 | 19:40 |
| nowen | ok. we have a new cert/licensing system | 19:41 |
| Troy_SANM | can I use the old procedure, or will I need to create an account on the ca.wikidsystems site? | 19:41 |
| mo__ | now it reports the correct licneses | 19:41 |
| nowen | mo__: nice! | 19:41 |
| mo__ | ash i have to go now | 19:41 |
| nowen | ok - later | 19:41 |
| Troy_SANM | yes... I created an account.. but I think it needs to be tied to our purchase | 19:42 |
| mo__ | i will need to update the certs tomorrow | 19:42 |
| mo__ | thanks nick | 19:42 |
| nowen | Troy_SANM: if you have to create new certs, then yes, but the rpm will see your existing certs and not require them | 19:42 |
| nowen | mo__: thank you! | 19:42 |
| nowen | Mo was on a version that was before we updated our CA cert | 19:43 |
| nowen | although since you'll are infrequent <cough, cough> updaters, maybe going to the latest is a good idea | 19:44 |
| nowen | but I just really want to get you guys off the memory leak version | 19:44 |
| Troy_SANM | ok.. i ask because we are still on the very ancient 3.4.87-b1216 | 19:45 |
| Troy_SANM | yes.. i'm doing my best.. i have to be very careful as the last few time were not pretty.. close to looking for new employment | 19:46 |
| nowen | ok - we will not have that | 19:48 |
| Troy_SANM | i just got a snapshot of the production box and did an upgrade today to version b1821 without any issues so far | 19:48 |
| nowen | it *has got* to be a big improvement | 19:51 |
| nowen | finding the mem leak and the db improvements must help | 19:52 |
| Troy_SANM | yes.. so when upgrading I will create a new Inter based on the new CA correct? | 19:54 |
| nowen | Well, you have the our un-expired CA cert | 19:56 |
| nowen | you can check the validity of your certs using keytool: https://www.wikidsystems.com/support/wikid-support-center/troubleshooting-faq/how-do-i-know-if-my-certificate-is-valid?searchterm=keytool | 19:57 |
| nowen | or, I can get you new certs in the CA system | 19:57 |
| nowen | oh, wait, you do need a new cert if you're on 1216 | 20:00 |
| * nowen looks at changelog | 20:01 | |
| Troy_SANM | ok.. that's what I thought.. | 20:01 |
| nowen | been a long day ;-) | 20:01 |
| Troy_SANM | so i'm showing that we have a bit over 7000 licenses in use | 20:01 |
| Troy_SANM | I will generate a new csr and login to the new wikid CA site with my e-mail | 20:02 |
| nowen | ok | 20:02 |
| Troy_SANM | we probably have less then 7000 real account.. we will need to do some cleanup of some test/inactive accounts after the update | 20:03 |
| Troy_SANM | accounts | 20:03 |
| nowen | yeah, if you can get it below 7000 before the cert install that would be best | 20:04 |
| Troy_SANM | ok.. we are upgrading tomorrow afternoon so I maybe not have the time to clean it all up by then :( | 20:05 |
| nowen | ok | 20:06 |
| nowen | I can make it work for you | 20:06 |
| nowen | you guys have been great | 20:07 |
| nowen | your purchasing department on the other hand ... | 20:07 |
| nowen | ;-) | 20:07 |
| nowen | ouch | 20:07 |
| Troy_SANM | I'm getting with Mark right now to find out about cleaning this up | 20:07 |
| nowen | I can float you the seats | 20:07 |
| Troy_SANM | because I'm showing us at about 7090 | 20:08 |
| nowen | I had a nice conversation with your Vice President of Beating Up Vendors | 20:08 |
| Troy_SANM | thanks.. i'm confident we will get under the 7000 number after a bit of cleanup | 20:09 |
| nowen | no worries | 20:09 |
| Troy_SANM | i just want to be sure there no surprises tomorrow afternoon :) | 20:09 |
| nowen | agreed | 20:10 |
| Troy_SANM | if I can, I would like to test the cert chain setup with this production copy today | 20:11 |
| Troy_SANM | is there any chance I can get a new interCA from the ca wikid site with my account? | 20:11 |
| nowen | is the server name the same? | 20:12 |
| nowen | It should | 20:12 |
| nowen | have you seen the doc for it? https://www.wikidsystems.com/support/wikid-support-center/installation-how-tos/how-to-get-and-install-a-licensed-certificate | 20:13 |
| nowen | if you create a new CSR you should be able to paste it in the ca site and add 7100 seats to it. | 20:14 |
| nowen | pay via a PO and I will process it without any payment | 20:14 |
| Troy_SANM | sorry. chatting with Mark on this | 20:21 |
| nowen | np | 20:21 |
| Troy_SANM | he was surprised we were up to 7000+ | 20:21 |
| Troy_SANM | he thought we were at 6800 | 20:21 |
| nowen | I do have to get the some of the kids at 5:00. | 20:21 |
| nowen | people love us! | 20:23 |
| Troy_SANM | yes.. i have to do the same soon | 20:24 |
| Troy_SANM | are you available tomorrow ? | 20:24 |
| nowen | yes | 20:26 |
| nowen | I have a call tomorrow afternoon at 4pm, but that's it | 20:26 |
| Troy_SANM | ok.. cool.. Mark just ran a report out of production and he removed duplicates... he comes up with 6532 accounts | 20:28 |
| nowen | ok | 20:28 |
| Troy_SANM | so something is still fishy here | 20:28 |
| nowen | hmm, could be the bug that Mo reported. | 20:29 |
| Troy_SANM | i upgraded to b1821 and it went down from about 7993 to 7096 | 20:30 |
| nowen | yeah - I think that was a bug | 20:31 |
| Troy_SANM | Mark is running the numbers again | 20:31 |
| Troy_SANM | ok.. let me go to b1902 | 20:31 |
| nowen | you will need to update to java 8 | 20:31 |
| Troy_SANM | openjdk? | 20:32 |
| Troy_SANM | or oracle sun java ok? | 20:32 |
| nowen | well, what does 'more /etc/redhat-release' give you? | 20:32 |
| Troy_SANM | Red Hat Enterprise Linux Server release 5.7 (Tikanga) | 20:33 |
| nowen | so I don't think openjdk 8 is available for 5 | 20:33 |
| nowen | I can email the instructions to switch to Sun if you like | 20:34 |
| Troy_SANM | ah.. not good | 20:34 |
| Troy_SANM | ok. that would be good.. thank you | 20:34 |
| nowen | sure - haven't posted it yet. Should be some performance improvements there too | 20:35 |
| Troy_SANM | cool.. let me run through the Cert chain process and at least get that going | 20:35 |
| nowen | ok - just know that you won't be able to restart WiKID until after the java update | 20:36 |
| Troy_SANM | ok. yes.. | 20:39 |
| Troy_SANM | also.. i wanted to mention that android devices are still showing up as Generic | 20:41 |
| nowen | ok. let me check on that as we have a new one coming out | 20:44 |
| Troy_SANM | my phone is Android 4.4.4 | 20:45 |
| nowen | ok. I see it. I'll have to track down why it wasn't fixed | 20:49 |
| nowen | ok - got to run. I'll be back in about 40 mins. | 20:54 |
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| Troy_SANM | Hi Nick | 22:17 |
| Troy_SANM | ran the Sun java jdk 8 and installed b1902 successfully | 22:18 |
| Troy_SANM | but still we are showing same user count.. we can look more in the morning | 22:19 |
| nowen | hmm | 22:19 |
| nowen | yeah, Mo should be back and we can see what he sees | 22:20 |
| Troy_SANM | ok.. sounds good | 22:24 |
| nowen | do you see a difference between the used licenses and the Registered Devices? | 22:32 |
| nowen | ok - gotta go - see y'all tomorrow | 22:41 |
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| Troy_SANM | sorry.. i'll update you in the AM | 22:42 |
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