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| TempID | After purchasing my license I am getting the following error with new accounts <177> Access-Request(1) LEN=153 192.168.202.1:1025 Access-Request by cwilliams Failed: AccessRejectException: Actual amount of users: 7, allowed: 5 | 17:27 |
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| TempID_ | I recently purchase licenses and I get the following error with new accounts | 17:33 |
| TempID_ | Failed: AccessRejectException: Actual amount of users: 7, allowed: 5 | 17:33 |
| TempID_ | and message server is in blocked mode | 17:35 |
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| *** nowen (~nowen@99-174-92-191.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 18:24 | |
| TempID_ | Does payment have to go through before all my licenses are active? | 18:39 |
| nowen | TempID_: no | 18:41 |
| TempID_ | I am getting these errors | 18:42 |
| TempID_ | Actual amount of users: 7, allowed: 5 | 18:42 |
| TempID_ | [LICENSE RESTRICTION] : server is in blocked mode | 18:42 |
| nowen | Did you copy the cert from the CA server and install it? | 18:43 |
| TempID_ | I thought so, I see all my licenses on the home screen | 18:43 |
| nowen | How many do you see there? | 18:43 |
| TempID_ | Used 7 users from 40. Left 33 available users. | 18:44 |
| nowen | did you restart the WiKID server after installing the cert? | 18:44 |
| TempID_ | I am not sure. Do I do complete reboot? | 18:44 |
| nowen | no, just run 'wikidctl restart' | 18:44 |
| TempID_ | let me try that | 18:45 |
| TempID_ | looks good thanks | 18:48 |
| nowen | great! | 18:52 |
| TempID_ | With a user license it can be used for multiple network clients? | 20:22 |
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