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| mo_ | hi nick | 15:29 |
|---|---|---|
| nowen | hey mo_ | 15:29 |
| mo_ | ok so one of my user is getting url changed try again even after upgrading the token | 15:30 |
| mo_ | any idea? | 15:30 |
| nowen | hmm | 15:31 |
| nowen | and you have had them re-register too? | 15:32 |
| mo_ | no | 15:34 |
| mo_ | i did not want them to reregister | 15:35 |
| mo_ | is there a way to delete the mutual auth from the server so it doesnt prompt | 15:38 |
| nowen | I thought you had already done that | 15:38 |
| nowen | it is only this one user, right? | 15:39 |
| mo_ | no a few users | 15:46 |
| nowen | and you removed the URL from the domain page? | 15:46 |
| mo_ | yes | 15:47 |
| nowen | a few users out of how many? | 15:47 |
| mo_ | 100 | 15:48 |
| nowen | hmm, very odd | 15:48 |
| nowen | is there a common thread for these users? | 15:48 |
| nowen | like java version or something like that? | 15:48 |
| mo_ | no | 15:49 |
| mo_ | it appears i can reproduce this on my home desktop as well | 15:50 |
| nowen | huh - what's your domain id? | 15:51 |
| mo_ | 064132215197 | 15:51 |
| nowen | I'm getting it too | 15:52 |
| mo_ | are you trying to register | 15:53 |
| nowen | no, just setting it up. No need to register to test it | 15:54 |
| nowen | Are you sure you removed the URL from that domain? Did you restart WiKID after? | 15:54 |
| mo_ | let me double check | 15:55 |
| mo_ | apologies.. domain is still there | 15:56 |
| mo_ | i will remove it... along with the old network client | 15:56 |
| mo_ | before i do... would that have any adverse affects? | 15:57 |
| nowen | is the old network client no longer used? | 15:57 |
| mo_ | no longer used | 15:57 |
| nowen | should be fine | 15:57 |
| nowen | did you change the URL from https://gts.globetax.com? | 15:58 |
| mo_ | if i remove the registered url.. those who registered while that setting was on.. will they have reregister | 15:58 |
| mo_ | i wil keep the url blank | 15:59 |
| mo_ | url never chaged? | 15:59 |
| mo_ | url never changed... only the network client changed | 15:59 |
| mo_ | we have a new gateway | 16:00 |
| nowen | no, no re-registratoin | 16:00 |
| nowen | so did the certificate change? | 16:00 |
| mo_ | no... only the network client | 16:00 |
| nowen | what do you mean by new gateway? | 16:01 |
| mo_ | new network client | 16:01 |
| nowen | yes, does that new network client have a different SSL certificate? | 16:02 |
| mo_ | no... but the cert was updated with sha2 | 16:03 |
| nowen | ok - so I'd bet that's why you're getting the URL changed error. | 16:03 |
| mo_ | if the cert is changed then how do i update the clients? server? | 16:04 |
| nowen | what version of the server are you using? | 16:04 |
| nowen | modifying the domain should make it get the new cert | 16:05 |
| mo_ | 3.5 b1352 | 16:05 |
| mo_ | what would i modify if nothing changed on the page | 16:05 |
| nowen | nothing, but hitting the button would make the server get the new cert | 16:06 |
| nowen | I think you should update your server too | 16:10 |
| nowen | but that can probably wait a bit | 16:11 |
| mo_ | ok thnaks | 16:18 |
| mo_ | whats the latest version of the server | 16:18 |
| mo_ | seems to be working | 16:23 |
| mo_ | Thanks again. | 16:23 |
| nowen | https://www.wikidsystems.com/downloads/changelogs/enterprise-changelog | 16:24 |
| nowen | the most recent version is quite strong and stable, IMO. There are some PCI fixes in there too | 16:26 |
| mo_ | great thanks... i see a lot of sec. improvements... should help with our audits... but i will do the updates another day. | 16:27 |
| nowen | ok | 16:27 |
| mo_ | thanks | 16:27 |
| nowen | np | 17:09 |
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