| *** nowen (~nowen@50-194-249-125-static.hfc.comcastbusiness.net) has joined #wikid | 13:14 | |
| *** nowen has quit (Remote host closed the connection) | 15:20 | |
| *** nowen (~nowen@50-194-249-125-static.hfc.comcastbusiness.net) has joined #wikid | 15:24 | |
| *** mo (4084d7c2@gateway/web/freenode/ip.64.132.215.194) has joined #wikid | 15:51 | |
| *** mo is now known as Guest12495 | 15:51 | |
| Guest12495 | hello | 15:53 |
|---|---|---|
| nowen | hi | 15:53 |
| Guest12495 | we are making some changes to our wikid environment specifically vpn access behind it | 15:54 |
| nowen | ok | 15:54 |
| Guest12495 | i would like to know if its possible to have multiple network clients for the same domain | 15:55 |
| nowen | hmm - what kind of network clients? | 15:56 |
| Guest12495 | citrix | 15:56 |
| Guest12495 | netscaler | 15:56 |
| Guest12495 | we are replacing our access gateways with netscalers | 15:56 |
| nowen | and what do you have already? a VPN? | 15:57 |
| Guest12495 | yes | 15:57 |
| nowen | are you using NPS? or another radius server? | 15:57 |
| Guest12495 | wikid server is the radius server | 15:58 |
| nowen | well, wikid isn't really a fully functioning radius server, it just talks the protocol. NPS is a full radius server. Are you on AD? | 16:00 |
| Guest12495 | yes | 16:03 |
| Guest12495 | i'm on build 1352 on this server | 16:05 |
| nowen | ok - well, if the VPN and the netscaler have different IPs then it should be fine. | 16:05 |
| Guest12495 | but its not working | 16:14 |
| nowen | what's happening? | 16:21 |
| Guest12495 | can't login | 16:25 |
| Guest12495 | user credentials invalid | 16:25 |
| nowen | what do the logs say? | 16:25 |
| Guest12495 | can't seem to get log to show anything | 16:27 |
| Guest12495 | help | 16:27 |
| nowen | on the WiKIDAdmin, do you have log level set to debug? | 16:28 |
| Guest12495 | yes | 16:28 |
| nowen | and if you hit filter, what do you see? | 16:28 |
| Guest12495 | nothing | 16:30 |
| Guest12495 | i changed log filter levels to debug | 16:30 |
| nowen | what do you have as the options? | 16:30 |
| Guest12495 | but still see nothing | 16:30 |
| nowen | try to login to the working service and check the logs again | 16:30 |
| nowen | or set the timestamp to weeks | 16:31 |
| Guest12495 | i set the source to none and am seeing something now | 16:31 |
| nowen | ok | 16:32 |
| Guest12495 | 2014-07-02 12:24:46.771 INFO com.wikidsystems.radius.log.DBSvrLogImpl Exception in thread: DATAGRAM LEN = 44 FROM 192.168.1.151:51493 java.lang.NullPointerException at com.wikidsystems.radius.nas.UnknownNAS.unknownNAS(UnknownNAS.java:32) at com.theorem.radserver3.RADIUSSession.v(DashoA10*..) at com.theorem.radserver3.RADIUSSession.e(DashoA10*..) at com.theorem.radserver3.RADIUSSession.d(DashoA10*..) at com.theorem.radserver3.RADIU | 16:32 |
| nowen | 192.168.1.151 is? | 16:33 |
| Guest12495 | that is what i'm seeing | 16:33 |
| Guest12495 | network client | 16:33 |
| nowen | you citrix? | 16:33 |
| Guest12495 | netscaler | 16:33 |
| Guest12495 | yes | 16:33 |
| nowen | ok - did you restart the WiKID server after adding it? | 16:33 |
| Guest12495 | no | 16:33 |
| Guest12495 | its linux not windows | 16:33 |
| nowen | sorry wikid service | 16:34 |
| Guest12495 | no | 16:34 |
| nowen | radius data is cached and you need to restart the WiKID service after changing a network client | 16:34 |
| Guest12495 | it can't be that simple... could it??? | 16:34 |
| nowen | yes | 16:34 |
| Guest12495 | rebooting | 16:35 |
| Guest12495 | now | 16:35 |
| nowen | you didn't need to reboot - just restart the WiKID service | 16:36 |
| nowen | 'wikidctl restart' | 16:36 |
| Guest12495 | gts9100 | 16:36 |
| Guest12495 | gl | 16:36 |
| Guest12495 | ok got | 16:36 |
| Guest12495 | it | 16:36 |
| Guest12495 | thanks | 16:36 |
| Guest12495 | testing now | 16:37 |
| *** Guest12495 has quit (Quit: Page closed) | 16:37 | |
| *** mo (4084d7c2@gateway/web/freenode/ip.64.132.215.194) has joined #wikid | 16:38 | |
| mo | closed out the wrong browser | 16:38 |
| nowen | :-) | 16:38 |
| *** mo is now known as Guest48054 | 16:38 | |
| Guest48054 | worked like a charm | 16:39 |
| nowen | nice | 16:39 |
| Guest48054 | thank you | 16:39 |
| nowen | np | 16:39 |
| Guest48054 | i usually reboot just to get a clean slate | 16:40 |
| Guest48054 | not sure why i didn't do it this time | 16:40 |
| Guest48054 | thanks man | 16:40 |
| nowen | well, if there's been a kernel update, that's good | 16:40 |
| nowen | np | 16:40 |
| *** Guest48054 has quit (Client Quit) | 16:41 | |
| nowen | still got power, joevano? | 18:29 |
| *** nowen has quit (Ping timeout: 272 seconds) | 19:31 | |
| *** nowen (~nowen@50-194-249-125-static.hfc.comcastbusiness.net) has joined #wikid | 19:38 | |
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