Monday, 2014-03-03

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card.freenode.netTopic for #wikid is: two-factor authentication.  If no one is here, you can try the forums: http://www.wikidsystems.com/support/support/wikid-forums.  Please lurk around - your question may not be answer immediately. This channel is logged:  http://www.wikidsystems.com/webdemo/irclogs/index.html.13:40
card.freenode.netUsers on #wikid: WiKIDLogBot @nowen Qasker coolacid joevano13:40
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*** joenelix (ada16df1@gateway/web/freenode/ip.173.161.109.241) has joined #wikid20:40
nowenHi joenelix20:40
joenelixhi nick longtime no talk...20:41
joenelixso i recently got a new development machine20:41
joenelixand i can't seem to get the passcode to work there... hwich makes sense since hte logs says this device isn't recog20:41
joenelixbut i cna't remember how to actually get a new device setup20:41
joenelixso i can run the java applet from my new computer20:41
joenelixand actually get a passcode back20:41
nowenis the token registered on the server?20:42
joenelixnothing from the new machine has been done i'm just trying to find what exactly i need to do ... sounds like registering the token is the first step20:43
joenelixits been so long that i can't remember how i actually set it up20:43
joenelixjust trying to find a write up on your site about it but figured i'd pop in here and maybe get a quick link20:43
joenelixor something20:43
nowensounds like you are here: http://www.wikidsystems.com/support/wikid-support-center/manual/how-to-install-the-wikid-strong-authentication-server/installing-the-wikid-strong-authentication-server-enterprise-edition-page-520:44
joenelixok thanks i will take a look that seems about where i would be... i'm able to get all connected if i use the java applet on my old machine and just use the password but i just can't do that forever20:46
joenelixuse the passcode provided*20:46
nowenyou guys are probably due to  renew soon.20:47
nowencouple months maybe20:47
joenelixyea most likely20:48
joenelixperfect!20:52
joenelixthat worked20:52
joenelixawesome20:52
joenelixok so a couple of thoughts about renewal and upgrading...20:52
joenelixi notice in the webadmin it says to update to the newest version20:52
joenelixbut i freak out seeing that thinking something will get hosed20:53
joenelixif i do it20:53
joenelixand what all needs to be done to renew and what would i have to do to the actual server ... just like give it a new key or something20:53
joenelixthanks for the help we will get in touch about the renewal!21:21
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*** dystia (c631b428@gateway/web/freenode/ip.198.49.180.40) has joined #wikid23:57
dystiaoh hai.23:58
dystiaanyone around who can talk to wikid dns?  we have a redirect for one of our servers and we have some issues;  i'm not sur ehow to troubleshoot it.23:58

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