| *** mark____ (ca6f2d02@gateway/web/freenode/ip.202.111.45.2) has joined #wikid | 12:22 | |
| mark____ | Hello | 12:22 |
|---|---|---|
| mark____ | Nick once you get here just let me know | 12:22 |
| *** nowen (~nowen@99-174-92-191.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 13:14 | |
| nowen | morning mark____ | 13:15 |
| mark____ | Hi Nick | 13:21 |
| nowen | How goes it? | 13:21 |
| mark____ | I am over here in China this week and we tried installing the full client for windows on a XP machine and it hangs up at step 7 of the install | 13:22 |
| mark____ | it works fine on Windows 7 but not on XP | 13:22 |
| mark____ | any ideas? | 13:22 |
| nowen | hmm | 13:22 |
| nowen | isn't that the step where it tries to write the short-cuts? | 13:23 |
| nowen | x86, I assume? | 13:24 |
| mark____ | yes that is the step | 13:25 |
| mark____ | yes 32 but systems | 13:25 |
| mark____ | bit | 13:25 |
| nowen | ok- downloading an iso from MS | 13:25 |
| nowen | Maybe it is a permission thing. | 13:26 |
| nowen | but I don't remember that being an issue with XP | 13:26 |
| nowen | it could be that our installer doesn't support XP any more | 13:26 |
| mark____ | please do nto tell me that | 13:27 |
| mark____ | not | 13:27 |
| mark____ | we are transitioning to 7 but we still have a ways to go | 13:27 |
| nowen | so is this cropping up on other XP machines or is this the first XP rollout? | 13:27 |
| mark____ | we have been using the JNLP but now that we are moving to the full client we are seeing this issue so it is just starting | 13:28 |
| nowen | I'm sure we can get it working | 13:30 |
| mark____ | That is what i was hoping for when i saw the issue i assumed it would be something you could fix | 13:32 |
| nowen | I'm sure. | 13:32 |
| nowen | and this is 3.1.25? | 13:33 |
| *** nowen has quit (Ping timeout: 272 seconds) | 13:51 | |
| *** nowen (~nowen@99-174-92-191.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 13:54 | |
| nowen | thank you mr. squirrel. back now | 13:55 |
| nowen | mark____: we made some changes in 3.1.25 for windows 8, but it should not have messed up XP | 14:02 |
| nowen | wow, it is taking a long time to d/l this XP iso | 14:02 |
| mark____ | yes it was 3.1.25 | 14:15 |
| *** mark____ has quit (Ping timeout: 250 seconds) | 14:28 | |
| *** mark___ (8f74745b@gateway/web/freenode/ip.143.116.116.91) has joined #wikid | 14:39 | |
| mark___ | Got disconnected I am back now | 14:39 |
| mark___ | Got disconnected I am back now? | 14:39 |
| mark___ | did i miss anything | 14:39 |
| nowen | no, still downloading xp | 14:40 |
| nowen | ugh, downloaded the wrong ISO! | 14:43 |
| mark___ | Okay well i am going to catch some shuteye can you email me and let me know the results | 14:43 |
| nowen | ok, will do | 14:44 |
| mark___ | thanks Nick | 14:44 |
| nowen | np. we'll get something even if we have to do a special installer for you | 14:44 |
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| *** nowen (~nowen@99-174-92-191.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 18:59 | |
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