| *** nowen (~nowen@99-174-93-102.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 12:47 | |
| *** mattliff (~mratliff@74.5.199.66) has joined #wikid | 18:34 | |
| mattliff | gents...you in? | 18:35 |
|---|---|---|
| mattliff | I just logged into my WiKID server, clicked on the configuration tab, then click on "--create an Intermediate CA--", but after I click the link I get nothing. | 18:36 |
| mattliff | I can click on any other link on the page and it works, but not for create an intermediate ca | 18:36 |
| nowen | what version is this? | 18:37 |
| mattliff | let me check | 18:39 |
| mattliff | 3.5.0-b-1403 | 18:39 |
| mattliff | i've restarted the services too | 18:40 |
| nowen | community? what version of java | 18:41 |
| mattliff | version 7 update 11 | 18:42 |
| nowen | sun or openjdk? | 18:43 |
| mattliff | sun | 18:43 |
| nowen | anything in the WiKIDAdmin logs? | 18:43 |
| mattliff | checking... | 18:43 |
| mattliff | all that I'm see are the get requests, but using tail -f i don't see anything being generated when that link is clicked, but I do when I click others | 18:50 |
| mattliff | odd | 18:50 |
| nowen | you probably need to install the JCE if you're not using the openjdk | 18:50 |
| mattliff | it was working a few weeks ago | 18:50 |
| mattliff | ok | 18:50 |
| mattliff | on my client computer...correct or server | 18:50 |
| nowen | wait - how was it working without a cert? | 18:50 |
| mattliff | not in production yet | 18:50 |
| mattliff | setting up | 18:51 |
| mattliff | trying to generate csr | 18:51 |
| nowen | are you using the ISO? | 18:51 |
| mattliff | yes | 18:51 |
| nowen | let me get you the latest rpms while we're at it | 18:52 |
| mattliff | ok cool | 18:52 |
| nowen | http://wikidsystems-dl.com/wikid-utilities-3.4.3-1.i386.rpm | 18:52 |
| nowen | and | 18:52 |
| nowen | http://wikidsystems-dl.com/wikid-server-enterprise-3.5.0.b1428-1.noarch.rpm | 18:52 |
| mattliff | ok | 18:53 |
| nowen | the jce is for the server | 18:53 |
| mattliff | gotcha | 18:53 |
| mattliff | it's going through the motions of installing | 18:57 |
| mattliff | sec | 18:57 |
| mattliff | how large is the 2nd rpm? | 18:59 |
| mattliff | still showing retrieving | 18:59 |
| nowen | 61m | 18:59 |
| mattliff | ok | 18:59 |
| nowen | wait - if this is the ISO, then you don't need to install java | 19:00 |
| nowen | run 'java -version' | 19:00 |
| mattliff | ok both rpms have been processed | 19:02 |
| mattliff | as for java.... | 19:02 |
| mattliff | shows openjdk runtime environment (icedtea6 1.10.10) (rhel-1.28.1.10.10.e15_8-i386) openjdk client vm (build 20.0-b11, mixed mode) | 19:03 |
| mattliff | do I now need to issue "wikidctl start"? | 19:04 |
| nowen | yes | 19:06 |
| mattliff | k | 19:06 |
| mattliff | same result | 19:08 |
| nowen | ok - look in the WiKIDAdmin logs. link is in the top right corner | 19:09 |
| mattliff | ok | 19:09 |
| mattliff | nothing shows there | 19:09 |
| nowen | what do you mean nothing - no logs or no errors? | 19:10 |
| mattliff | i don't see any logs | 19:10 |
| nowen | is this the ISO? | 19:10 |
| mattliff | yeah | 19:10 |
| nowen | look in /opt/WiKID/tomcat/logs/catalina.err | 19:11 |
| mattliff | I do see a stacktrace with root cause and a bunch of stuff after | 19:13 |
| mattliff | anything in particular you want me to look for? | 19:13 |
| nowen | please post it to pastebin.com and then post the url here | 19:14 |
| mattliff | ok sec | 19:14 |
| mattliff | http://pastebin.com/ftKbb7g8 | 19:19 |
| nowen | did you run 'wikidctl setup'? | 19:22 |
| mattliff | yes, but if I need to again, I can | 19:22 |
| nowen | yes, and setup the network, in particular, set a hostname. | 19:23 |
| mattliff | yeah I saw that too...ok doing that now | 19:23 |
| nowen | I suspect that will get you rolling | 19:23 |
| mattliff | thanks | 19:23 |
| mattliff | i'll update you shortly | 19:23 |
| nowen | ok | 19:23 |
| mattliff | when it asks "use interface sit0?" I only use eth0. is that the same? | 19:33 |
| nowen | sit0 is some virtual interface, you don't need it, but you do need eth0 | 19:33 |
| mattliff | k | 19:33 |
| *** mattliff has quit (Read error: Operation timed out) | 21:11 | |
| *** nowen has quit (Quit: Leaving.) | 21:24 | |
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