| *** nowen (~nowen@50-194-249-125-static.hfc.comcastbusiness.net) has joined #wikid | 13:59 | |
| *** Mo_ (44275c3f@gateway/web/freenode/ip.68.39.92.63) has joined #wikid | 15:35 | |
| Mo_ | hi nick | 15:35 |
|---|---|---|
| nowen | hi | 15:35 |
| Mo_ | long time no chat :-) | 15:36 |
| nowen | ;-) | 15:36 |
| Mo_ | we have'nt been using our wikid two factor the last couple of months (hurricane sandy caused us to relocate) | 15:37 |
| nowen | oh | 15:37 |
| Mo_ | but now we are back and trying to use the system again | 15:37 |
| nowen | ok | 15:37 |
| Mo_ | i can't seem to add the second token by typing in example.jsp | 15:37 |
| Mo_ | i get an error | 15:38 |
| nowen | what is the error? | 15:38 |
| Mo_ | The wClient connection to the server was NOT successfully established | 15:39 |
| nowen | ok - sounds like you need to edit the file again | 15:39 |
| Mo_ | i did check it | 15:41 |
| Mo_ | it has the correct credentials | 15:41 |
| nowen | and the passphrase is correct? | 15:41 |
| Mo_ | yes | 15:41 |
| nowen | is there an error in the WiKIDAdmin logs? | 15:41 |
| Mo_ | yes | 15:42 |
| Mo_ | ssl or cert errors | 15:42 |
| Mo_ | here are some | 15:42 |
| Mo_ | 2013-02-26 10:39:22.065 ERROR com.wikidsystems.client.wClient ERROR: java.net.SocketException: Broken pipe | 15:42 |
| Mo_ | 2013-02-26 10:39:22.061 ERROR com.wikidsystems.server.wAuth Couldn't validate the client certificate. Verify the validity and dates of the client cert. | 15:43 |
| Mo_ | 2013-02-26 10:36:45.057 ERROR com.wikidsystems.client.wClient ERROR: java.net.SocketException: Broken pipe | 15:43 |
| nowen | ok - check the validity of your certs using keytool: https://www.wikidsystems.com/support/wikid-support-center/troubleshooting-faq/how-do-i-know-if-my-certificate-is-valid | 15:43 |
| Mo_ | 2013-02-26 10:36:45.041 ERROR com.wikidsystems.server.wAuth Couldn't validate the client certificate. Verify the validity and dates of the client cert. | 15:43 |
| Mo_ | what do i look for | 15:49 |
| nowen | the expiration dates | 15:49 |
| Mo_ | the second cert expired | 15:51 |
| nowen | localhost? | 15:51 |
| nowen | you can just create a new one via the WiKIDAdmin interface under Configuration | 15:51 |
| Mo_ | yes | 15:52 |
| nowen | if you use the same passphrase, you don't have to edit the example.jsp | 15:52 |
| nowen | once you create it, restart wikid | 15:52 |
| Mo_ | do previous info have to be matched | 15:53 |
| nowen | no | 15:53 |
| Mo_ | that did the trick | 15:59 |
| Mo_ | thank you | 15:59 |
| Mo_ | i may have to do same on my other servers as well | 15:59 |
| Mo_ | thanks | 15:59 |
| nowen | np | 15:59 |
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| *** cbub (40fee8e2@gateway/web/freenode/ip.64.254.232.226) has joined #wikid | 18:29 | |
| cbub | Is it possible to enable syslog from the server GUI? | 18:29 |
| nowen | no, you have to edit /etc/WiKID/log4j.properties | 18:30 |
| cbub | Any chance of causing any major issues with the system by doing that? | 18:31 |
| nowen | I don't think so. It should only affect logging. you | 18:31 |
| nowen | have to restart | 18:31 |
| nowen | hold on a minute | 18:31 |
| nowen | http://pastebin.com/XWVTxFty | 18:32 |
| nowen | that's an example | 18:32 |
| cbub | thanks | 18:33 |
| cbub | Do I have to restart the whole server? | 18:38 |
| nowen | just wikid | 18:38 |
| cbub | so just the service, ok | 18:39 |
| cbub | What is the procedure for doing that? | 18:43 |
| nowen | 'wikidctl restart' | 18:46 |
| cbub | thanks | 18:47 |
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