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| *** bgeorge_ (41739342@gateway/web/freenode/ip.65.115.147.66) has joined #wikid | 17:54 | |
| bgeorge_ | Hello | 17:54 |
|---|---|---|
| nowen | hi | 17:54 |
| bgeorge_ | I have a quick question about multiple tokens. | 17:55 |
| nowen | ok | 17:55 |
| bgeorge_ | I can registers multiple tokens when using the AD self register thing, but is there a way to add a second token to a user after they are already registered? | 17:56 |
| nowen | yes, but you have to do it via the api, use the example.jsp | 17:56 |
| nowen | also you can create a copy of the adregister and just use the function to add a 2nd token | 17:57 |
| bgeorge_ | I think I know what you mean... | 17:59 |
| bgeorge_ | So... make a new jsp and pull the token add code from the adregister.. right? | 18:07 |
| nowen | yes, exactly | 18:07 |
| nowen | note the an rpm upgrade will over-write your changes potentially, so make a copy | 18:08 |
| bgeorge_ | yup, you told me that last time. I listened and backed them up. | 18:08 |
| nowen | good on me and you ;) | 18:08 |
| bgeorge_ | OK, i am going to attempt this. Thanks | 18:11 |
| nowen | ok | 18:11 |
| nowen | let me know | 18:11 |
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| nowen | back in a bit | 19:08 |
| nowen | hmm | 19:09 |
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| *** king93pin (4a7af813@gateway/web/freenode/ip.74.122.248.19) has joined #wikid | 21:09 | |
| king93pin | hello | 21:09 |
| nowen | hi | 21:09 |
| king93pin | hi nick... this it Bob from WorkForce | 21:09 |
| king93pin | we spoke a few weeks ago | 21:09 |
| nowen | Hi Bob | 21:09 |
| king93pin | i'm finally setting up our test environment and I'm having a small problem installing the windows software client | 21:10 |
| nowen | hmm, what's going on? | 21:10 |
| king93pin | it gets to step 7 of 8 (Setup Shortcuts) and it just sits there | 21:10 |
| king93pin | it's been over 5 minutes and nothing happens | 21:10 |
| king93pin | i killed it once and started it over | 21:10 |
| nowen | hmm | 21:10 |
| nowen | windows 7? | 21:10 |
| king93pin | and it's still doing the same thing | 21:10 |
| king93pin | yes it is Win7 64bit | 21:10 |
| nowen | and you're using the installer? | 21:11 |
| king93pin | yes | 21:11 |
| nowen | did you select to write out the installer script ? | 21:11 |
| king93pin | i don't remember seeing that as an option | 21:12 |
| king93pin | is it in the wizard? | 21:12 |
| nowen | yes, should be | 21:12 |
| king93pin | never saw that question | 21:14 |
| king93pin | i just reran it... same scenario | 21:14 |
| nowen | ok. bootup up a win 7 64 bit vm | 21:14 |
| nowen | are you using the regular or locked token? | 21:15 |
| nowen | and are you running ESAT or any anti-spyware programs? | 21:16 |
| king93pin | locked token | 21:17 |
| king93pin | we have Symantec Endpoint Protection installed | 21:17 |
| king93pin | is this a 32 or 64 bit app? | 21:17 |
| nowen | it's java so it doesn't matter | 21:17 |
| king93pin | ok... does it matter if it's 32 or 64 bit java? | 21:17 |
| nowen | no | 21:18 |
| king93pin | ok | 21:18 |
| king93pin | and does java 7 work well? or should I use java 6? | 21:18 |
| nowen | 7 is fine | 21:18 |
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| king93pin | ok... something happened with my IRC windows | 21:23 |
| king93pin | i'm going to grab another machine and see if it's machine specific | 21:23 |
| nowen | ok. | 21:23 |
| nowen | I'll test is here too | 21:23 |
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| nowen | I'm having connectivity issues too | 21:31 |
| king93pin | ok... i just installed it on another machine and it worked as expected | 21:31 |
| nowen | hmm | 21:32 |
| nowen | what's the difference? | 21:32 |
| king93pin | the one that doesn't work was another users laptop that's been decommissioned.... it had a ton of other software on it and who knows what else was done to it :) | 21:35 |
| king93pin | the second machine was my Win7 64bit VM on my mac | 21:35 |
| king93pin | right now i'll chalk it up to something wrong with the laptop | 21:35 |
| nowen | ok - well it worked for me twice on win 7 64 bit | 21:36 |
| king93pin | ok | 21:36 |
| king93pin | the symptom after seeing a good install is that it would get to step 7 (Shortcut Setup) and there was nothing on the screen, but I could click next | 21:36 |
| king93pin | then I would click next and it would hang | 21:36 |
| nowen | hmm | 21:36 |
| king93pin | the good install showed me all the options to choose for setting up shortcuts | 21:37 |
| nowen | maybe there's something preventing the app from writing to the desktop? | 21:37 |
| king93pin | it could be | 21:37 |
| king93pin | this machine is due to be reimaged anyways, so I'll test it on some other machines and if I have more issues I'll report back here | 21:38 |
| nowen | ok | 21:38 |
| nowen | let me know | 21:38 |
| king93pin | will do | 21:38 |
| king93pin | thanks for your time | 21:38 |
| nowen | np | 21:38 |
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| *** dystie (c7ff5332@gateway/web/freenode/ip.199.255.83.50) has joined #wikid | 23:04 | |
| dystie | gah. | 23:04 |
| dystie | hi nick. :) | 23:04 |
| dystie | 2012-12-19 17:30:04.476ERRORcom.wikidsystems.server.wAuthCouldn't validate the client certificate. Verify the validity and dates of the client cert. | 23:05 |
| dystie | when you have a sec, could you please let me know what that message is? | 23:05 |
| dystie | trying to decide if it matters that it's in the logs. | 23:05 |
| nowen | is this for your localhost? | 23:06 |
| nowen | http://www.wikidsystems.com/support/wikid-support-center/troubleshooting-faq/how-do-i-know-if-my-certificate-is-valid | 23:06 |
| dystie | that's our nonproduction wikid server | 23:06 |
| nowen | check the certs using keytool | 23:06 |
| nowen | as in that url | 23:07 |
| nowen | if your localhost cert is invalid, just create another one | 23:12 |
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| dystie | kk | 23:14 |
| dystie | give me a few; i'm halfway in another process, but i'll try it tonight. you might not hear back from me until tommorow. | 23:14 |
| dystie | <juggling.> | 23:14 |
| nowen | np | 23:14 |
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