| *** nowen (~nowen@99-174-93-102.lightspeed.tukrga.sbcglobal.net) has joined #wikid | 12:56 | |
| *** Edmonton (444733ba@gateway/web/freenode/ip.68.71.51.186) has joined #wikid | 19:51 | |
| Edmonton | I was able to install linux & Wikid community edition 3.5.0.b1333. Ran wikidctl setup but when trying to "Create an Intermediate CA" I receive a blank page with only "<td bgcol" in the upper left corner. Any ideas? | 19:51 |
|---|---|---|
| Edmonton | [root@xxx ~]# /usr/sbin/update-alternatives --config java | 20:39 |
| Edmonton | There is 1 program that provides 'java'. | 20:39 |
| Edmonton | *+ 1 /usr/lib/jvm/jre-1.6.0-openjdk/bin/java | 20:40 |
| Edmonton | Posted message in forums -> http://wikid-strong-authentication-forums.1491522.n2.nabble.com/Unable-to-Create-an-Intermediate-CA-tp7574737.html | 20:45 |
| nowen | Edmonton: ih | 20:45 |
| nowen | or hi | 20:46 |
| Edmonton | hi nick | 20:46 |
| nowen | is there an error in the logs? | 20:48 |
| Edmonton | which logs? | 20:48 |
| nowen | WiKIDAdmin logs - there's a link on the top right hand side of the page | 20:49 |
| Edmonton | any particular setting to check? | 20:50 |
| nowen | no, just any error listed | 20:50 |
| Edmonton | no it's clean | 20:50 |
| Edmonton | some stuff if i change to info - but otherwise nothing | 20:51 |
| nowen | anything in /opt/WiKID/tomcat/logs/catalina.out? | 20:52 |
| Edmonton | Loading configuration from /etc/WiKID/WiKID.properties (repeated 2 times) | 20:53 |
| nowen | what does 'java -version' say? | 20:55 |
| Edmonton | have some stuff in catalina.err | 20:55 |
| Edmonton | java version "1.6.0" | 20:57 |
| Edmonton | OpenJDK Runtime Environment (build 1.6.0-b09) | 20:58 |
| nowen | you are running as root? | 20:58 |
| Edmonton | yes to do the java -version | logged in as WiKIDAdmin to generate the CA | 20:58 |
| nowen | hmm | 21:01 |
| Edmonton | Each time I try "-- Create an Intermediate CA -- " catalina.err is written to. None of the other options fail or add information to stuff in catalina.err | 21:03 |
| nowen | what is it writing? | 21:04 |
| Edmonton | Here are the first 3 lines: | 21:04 |
| Edmonton | Nov 5, 2012 4:02:24 PM org.apache.catalina.core.StandardWrapperValve invoke | 21:04 |
| Edmonton | SEVERE: Servlet.service() for servlet [jsp] in context with path [/WiKIDAdmin] threw exception [java.net.UnknownHostException: CA25DRWIKID.CA25.local: CA25DRWIKID.CA25.local] with root cause | 21:04 |
| Edmonton | java.net.UnknownHostException: | 21:05 |
| nowen | what is your hostname? | 21:05 |
| Edmonton | CA25DRWIKID.CA25.local | 21:06 |
| Edmonton | java.net.UnknownHostException: CA25DRWIKID.CA25.local: CA25DRWIKID.CA25.local | 21:07 |
| nowen | is that what 'hostname' reports? | 21:07 |
| Edmonton | hostname reports CA25DRWIKID.CA25.local | 21:07 |
| nowen | did you enter that when you ran 'wikidctl setup'? | 21:09 |
| Edmonton | yes - but I built the network configs manually before running wikidctl setup - i said N to the network option in wikidctl setup | 21:10 |
| Edmonton | (if that matters) | 21:10 |
| nowen | try running the network setup | 21:10 |
| nowen | something must have been skipped somewhere i think | 21:10 |
| Edmonton | wikidctl network? | 21:11 |
| nowen | yes, wikidctl setup and then say Y for network | 21:11 |
| Edmonton | will try it soon | 21:12 |
| Edmonton | That worked! Thanks a lot.... | 21:22 |
| nowen | np | 21:22 |
| Edmonton | Updated the forums so others may benefit. | 21:26 |
| nowen | lol - me too ;) | 21:26 |
| Edmonton | Nick, you still here? | 21:33 |
| nowen | yes | 21:34 |
| Edmonton | New problem - created cert and get this when I try to install it... "<!-- end /html/body/table[2] - tabs and search container tab" | 21:34 |
| nowen | so, the server creates a cert signing request that you have to paste into the pop. did you get a cert back from us? | 21:35 |
| Edmonton | yes, cut & pasted it right from the request page - used the same pass that was supplied to generate the cert | 21:36 |
| Edmonton | when i select install that error is returned. | 21:36 |
| Edmonton | tried to install the cer 3 times - same result | 21:37 |
| nowen | hmm. what email did you use? or fqdn? | 21:37 |
| Edmonton | email was Joe.Magri@A25CSC.com | 21:38 |
| nowen | I don't see that | 21:38 |
| nowen | did you get this popup: https://ca.wikidsystems.com/wikid/newcertreq.jsp | 21:38 |
| Edmonton | didnt realise i needed to do that - thought i used the one returned to me as part of the request. | 21:39 |
| nowen | no, that's the CSR | 21:40 |
| Edmonton | so i take the info from the request and enter it on your site to get the real cert, correct? | 21:40 |
| nowen | yes. it's covered here: http://www.wikidsystems.com/support/wikid-support-center/manual/how-to-install-the-wikid-strong-authentication-server/how-to-install-the-wikid-strong-authentication-server-enterprise-edition-page-2 | 21:40 |
| Edmonton | my mistake, what does it mean by "evaluation certificate". i installed the community version. | 21:41 |
| nowen | nothing | 21:42 |
| Edmonton | so ignore the "after 30 days" warning? | 21:43 |
| nowen | yes | 21:43 |
| Edmonton | im good at ignoring things (such as following directions), thanks again! | 21:43 |
| nowen | ;) | 21:43 |
| *** Edmonton has quit (Quit: Page closed) | 22:21 | |
| *** nowen has quit (Quit: Leaving.) | 22:41 | |
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