Monday, 2012-08-20

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joevano morning14:57
nowenmorning!14:58
joevanoam I to interpret you tweet about being 47 that you had a birthday?14:58
nowenhehe, yes, back in July14:58
joevanoreally, I turned 47 on July 2314:59
nowen20 days after me14:59
joevanowow you are old ;-)14:59
nowenDon't I feel it!15:00
joevanospent 22+ hours in a car in 37 hours on Friday and Saturday taking my daughter back to school. That definately lets you know your age...15:05
nowenouch15:06
nowentime to oil the joints no doubt15:06
joevanohoping she gets an apartment at the end of this year15:06
nowencollege?15:07
joevanoyeah, sophmore at Cornell15:07
nowenyeah, Cornell is far from everywhere!15:08
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__TOMwikid is wikidly hard to setup on a vanilla copy of centos 6.3. :-P18:24
nowenlots of changes in 6.x18:25
__TOMtrue,  but surprisingly, my first stab at wikid was on 6.x18:25
__TOMand through yum updating, it still seems to work18:25
__TOMwhich makes me wonder whats so special about that particular 6.0 version18:26
nowenwhat are you getting now?18:27
__TOMyou had said you tried installing in on 686 version of 6.x and it worked?18:27
nowenyes18:27
__TOMim not getting anything different.18:29
__TOMstill a blank page on that one intermediate CA form18:29
__TOMbut everything else seems intact.18:29
nowenreally makes no sense - at least the lack of logging18:31
nowenis there anything in /opt/WiKID/log?18:31
__TOMwe'll never know how many licks to the center of a tootie roll pop.18:35
nowen;)18:35
__TOMneed to reinstall centos now.18:35
nowenyou've set it up before, right?18:35
__TOMis that a level?18:36
nowen?18:36
nowenwhat do you mean by 'a level'?18:37
__TOM...thats a really good level... either way. you win.18:39
__TOMwhether or not you know what a level is.18:40
__TOManyhow, im reinstalling everything.  hopefully the 6th time is a charm18:40
nowenok, well, I like winning18:40
__TOMsomething you have a possibility of accomplishing that I do not.18:41
nowenhehe18:41
nowenwell, IIRC, you have accomplished it before, so you just need to level up to yourself18:41
*** Mo (4084d7c2@gateway/web/freenode/ip.64.132.215.194) has joined #wikid18:44
Mohello18:44
Moquestion18:44
nowenhi18:44
Mohow does wikid enable and disable users18:44
Mo?18:44
__TOMit doesnt.18:45
__TOMits an authentication system.18:45
nowenMo: are your users getting disabled for bad PIN attempts or bad passcode attempts?18:45
Mohow do i find out?18:46
nowenit will be in the logs18:46
nowensearch using the disabled device ID in the logs18:46
Moshould I look at a particular source?18:48
nowenno, but make sure that there is enough time18:48
__TOMnuts, can you ship me the urls for the version you sent over to me last thurs again?18:51
__TOMmy sys admin force nuked my computer and im not a happy camper. though i have it stored in some random text file.18:51
__TOMwait, found it.18:52
__TOMwhat luck.18:52
nowenwhat version was it again?18:52
nowenand is this 64 bit or 32?18:52
__TOMthis is 32bit18:53
__TOMwikid-server-enterprise-3.5.0.b1330-1.noarch.rpm18:53
__TOMthats the v you sent across18:53
__TOMyou said this was for x8618:53
nowenok18:53
nowenand the utilities rpm?18:53
nowen3.4?18:53
__TOMwikid-utilities-3.4.2-1.i386.rpm18:53
nowenok18:53
Momy users getting disabled for bad passcode attempts it appears18:55
nowenall of your users?18:55
Mono just a few18:55
__TOMno cure for fat fingers.18:55
__TOMor glaucoma.18:55
nowenare they on a different network client?18:55
Mono same network client18:56
nowenyou can change the default on the domain page. requires a restart of the wikid process, iirc18:56
Moif the user's AD account locks then does wikid account disable18:57
nowenno18:57
Mook i've upped it to a few more tries18:57
nowenare you running the authentications through AD via NPS?18:57
Moyea i think so18:57
nowenif so, then NPS will stop the authentications when they are disabled in AD, if you have it set up correctly18:58
noweneasy enough to test18:58
Mook18:58
Moi will disable an account and test18:58
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__TOMhey Nick, remind me again, during the init network setup under wikid, if i NAT the wikid server, do i still keep the ip address for eth0 under initial setup as the private ip?19:05
nowenyes, and just use the external as the domain id19:06
__TOMthis is quite exciting19:06
__TOMi found a part of the install script i failed to follow last week. this might make a difference.19:08
__TOMgiggity.19:08
nowenhmm19:08
nowenRTFM, I shoulda asked19:08
nowensetup is the only one, IIRC19:09
__TOMTLDR?19:10
nowen;)19:10
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__TOMnoooooooooooooooooooooo19:13
__TOMi had hope.19:13
nowenwhat script was it?19:14
__TOM"Select that you want to change your network settings."19:14
__TOMi've been answering no, up to this iteration19:14
__TOMand now i answered yes, and filled it out19:14
__TOMno net diff19:14
__TOMand logs set to debug no diff19:16
__TOMlet me check out what logs you wanted me to check earlier19:16
nowenand you're hitting the 'filter' button?19:16
__TOMyep19:17
__TOMlast entries are...19:17
__TOMTimeCop Daemon Process Running...19:17
__TOMso im in  /opt/WiKID/log19:17
__TOMand i see two log files of substance in there19:17
__TOMinstall.log19:17
__TOMand cumulative.log?19:18
__TOMwhich one were you thinking about looking at?19:18
nowenneither19:18
nowenanything in catalina.out?19:18
__TOMthen </wrist>19:18
__TOMlet me see.19:18
nowenin /opt/WIKID/tomcat/logs?19:18
__TOMahhh19:19
__TOMtheres a bunch in catalina.err19:19
__TOMhangon19:20
__TOMpastebin it goes19:20
__TOMhttp://pastebin.com/gCMyJfgb19:20
nowenhmm19:21
nowenso something screwy with the hostname19:21
__TOMbefore you say fqdn, im going to say, error check.19:21
__TOMwell...i dont really have a fqdn for this thing19:21
__TOMas im not going to register it with any domain naming service.19:22
nowendoesn't matter19:22
__TOMokay?19:22
nowenyou think I register all my test boxes?19:22
__TOMso i have a fqdn of like "sr-es-p-wikid2"19:22
nowensure19:22
__TOMno idea.19:22
nowenjust re-run setup and answer it19:22
__TOMi did!19:23
__TOMokay19:23
__TOMi'll rerun19:23
nowenI often use '187' or whatever19:23
__TOMMDK. nice.19:23
nowendon't use any specials chars, that wouldn't be supported in a fdqn19:23
__TOMhyphens should be supported i think19:23
__TOMbut thats fine.  ill dumb it down19:23
nowenwhat does 'hostname' return now?19:24
__TOM[root@SR-ES-P-WIKID2 logs]# hostname19:24
__TOMSR-ES-P-WIKID219:24
nowendumb it down and lets see19:24
__TOMthen I can flame you for error checking if this works?19:25
__TOMsweet. hang on.19:25
nowenyes19:25
__TOMdoh19:29
__TOMno bueno19:29
__TOMmade the hostname "WIKID"19:29
__TOMand similar error19:29
__TOMSEVERE: Servlet.service() for servlet [jsp] in context with path [/WiKIDAdmin] threw exception [java.net.UnknownHostException: WIKID: WIKID] with root cause19:29
__TOMjava.net.UnknownHostException: WIKID: WIKID19:29
nowendid you do it via our setup command?19:30
__TOM./opt/WiKID/bin/wikidctl setup19:30
nowenwhat does 'hostname' return?19:31
__TOM[root@SR-ES-P-WIKID2 logs]# hostname19:31
__TOMWIKID19:31
__TOMmaybe a reboot is in order...19:31
nowenyeah19:32
nowensince your prompt is still http://insidemovies.ew.com/2012/08/20/avengers-deleted-scene/19:32
nowenI mean SR-ES-P-WIKID19:32
nowenclipboards, how do they work?19:32
__TOMlayer 8 issues are never easy.19:32
__TOMAug 20, 2012 12:43:59 PM org.apache.catalina.core.StandardWrapperValve invoke19:44
__TOMSEVERE: Servlet.service() for servlet [jsp] in context with path [/WiKIDAdmin] threw exception [java.net.UnknownHostException: WIKID: WIKID] with root cause19:44
__TOMso reboot didnt help19:44
nowendo you have an entry for it in /etc/hosts?19:45
__TOMyep19:46
__TOMsince this is a java related issue19:47
__TOMlet me verify this is what i should be seeing19:47
__TOM[root@WIKID logs]# java -version19:47
__TOMjava version "1.6.0_24"19:47
__TOMOpenJDK Runtime Environment (IcedTea6 1.11.3) (rhel-1.48.1.11.3.el6_2-i386)19:47
__TOMOpenJDK Client VM (build 20.0-b12, mixed mode)19:47
nowenwhat do you have in /etc/sysconfig/network?19:48
__TOM[root@WIKID logs]# cat /etc/sysconfig/network19:49
__TOMNETWORKING=yes19:49
__TOMHOSTNAME=WIKID19:49
__TOMGATEWAY=172.16.14.119:49
nowentesting the same domain name19:54
nowenyou might need to un-install/re-install the rpms.  java caches this info19:56
__TOMwhich rpms?20:07
__TOMthe wikid rpms?20:07
nowenyes20:07
__TOMyay20:07
nowenyeah, I'm replicated the issue by changing the domain name20:19
__TOMokay20:19
__TOMso whats the prob with the domain name?  hyphens are totally allowed in dns space.20:19
__TOMnuts20:21
__TOMi uninstalled reinstalled the rpms20:21
__TOMstill the same issue.20:21
nowenhmm, yes20:23
nowenI got nothing, maybe uninstalling java?20:36
nowenso, did you set up your networking first and then install WiKID?20:37
__TOMaye!20:39
__TOMi did sure setup the networking first.20:40
__TOMcomes to mind as part of typical OS install20:40
nowenhaha, ye20:40
nowens20:40
nowenI usually setup with dhcp and then assign a static using our script20:41
__TOMalas i dont have dhcp.20:41
__TOMnuts...let me uninstall java.20:41
__TOMboo20:42
nowenI think if you re-install and set up a static IP and then run the networking portion of setup, it will work20:48
__TOMthis product install stinks. i demand a refund.20:49
__TOMwait...20:49
nowen;)20:49
__TOMwell the java/wikid removal didnt work20:50
nowenIt could be that lots of people are having this issue and we just don't know about it20:50
__TOMso i guess another rebuild.20:50
__TOMits sort of problematic.20:50
__TOMbecause if they are20:50
__TOMand dont care two shakes about it really20:50
__TOMthey will just bail20:50
__TOMand move on to next20:50
__TOMi can tell you if i had this much issue with the install/how to guide20:51
__TOMi woulda just bailed the first go around20:51
__TOMsurprisingly though20:51
__TOMthe first buildout went fine.20:51
__TOMso something changed.20:51
__TOMthe server name was, as you guessed it, sr-es-p-wikid20:51
__TOMfml20:52
__TOManother install20:52
nowenwait one sec20:53
__TOMokay then.20:53
nowendamn, i got nothibg20:59
__TOMokay21:01
__TOMso i'll rebuild this server21:01
__TOMwith "wikid" hostname21:01
nowenok, I'll revert this and give it a static ip21:02
nowenwhat do you do? give it an IP by editing the ifcfg-eth0?21:08
__TOMsure.21:10
__TOMi set the ip21:10
__TOMset the dns servers21:10
__TOMresolv.conf21:11
__TOMthe host file21:11
__TOMerr21:11
__TOMa few other things21:11
__TOMbut thats the main stuff21:11
nowenI say skip the host file21:12
nowenstatic ip worked fine for me21:37
nowenI edited ifcfg-eth0, added a gateway and did /etc/resolv.conf21:37
nowen__TOM: I have a school meeting I must attend22:00
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