Thursday, 2012-08-16

« Wednesday, 2012-08-15 Index Friday, 2012-08-17 »
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*** humanSupafly (d4826f72@gateway/web/freenode/ip.212.130.111.114) has joined #wikid12:15
humanSupaflyI use useIPBeforeDNS=false; is there a way to do this on android and iphones?12:17
nowenhumanSupafly: sorry, those devices do not support it.12:17
nowenhowever, we can create a DNS entry in wikidsystems.net that will do the same12:18
humanSupaflysounds good. What info do you require to do this?12:19
nowenthe best bet would be for you to set up a dns entry pointing to the IP address of your WiKID server.  then we point to your DNS12:20
humanSupaflyI have the following a record: 217074209204 A 87.54.7.1112:22
nowenso, is 217074209204 your current domain id and 87.54.7.11 the new IP?12:22
humanSupaflyand ip addresses of my dns servers are: 87.54.7.3 (master) and 87.54.7.212:23
humanSupaflycan you do it now or should I send a request by email?12:23
nowenI can point point 217074209204.wikidsystems.net to 87.54.7.11, but I think it would be best to point it to something like wikid.eea.eu.  Then you can change the IP address without us having to change it too12:24
humanSupaflyok I've created: wikid.eea.europa,eu A 87.54.7.1112:27
humanSupaflyok I've created: wikid.eea.europa.eu A 87.54.7.1112:27
humanSupaflyplease note the domain is eea.EUROPA.eu and not eea.eu12:27
nowen217074209204.wikidsystems.net is an alias for wikid.eea.europa.eu.12:30
nowenwikid.eea.europa.eu has address 87.54.7.1112:30
nowenHost wikid.eea.europa.eu not found: 3(NXDOMAIN)12:30
nowenHost wikid.eea.europa.eu not found: 3(NXDOMAIN)12:30
nowenso, looks like my cname is find the ip, but not the host?12:31
nowenwhat do you get when you lookup 217074209204.wikidsystems.net?12:31
nowenmight just have to wait for the NDS to propogate12:32
humanSupaflyYea, it takes a while before our providers dns is updated.12:33
humanSupaflyThanks for swift support :)12:33
nowenwe have our refresh rate set pretty fast12:33
nowennp ;)12:33
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*** ___TOM (~wtfnom@66.150.156.1) has joined #wikid18:12
___TOMHi Nick. :-P18:12
___TOMthx for the email.18:12
nowenhi ;)18:12
___TOMQuick Q for you --  installing the latest RPM, i get an error18:12
___TOMwarning: %post(wikid-server-enterprise-3.4.87.b1216-1.noarch) scriptlet failed, exit status 12718:13
___TOMand ideas18:13
___TOMany ideas?18:13
nowenhmm18:13
nowenwhat OS is this?18:14
___TOMCentOS release 6.3 (Final)18:14
nowenhave you installed the utilities too?18:14
___TOMyes. it was a pre-req for the server.18:14
nowenand you installed all the others too? java etc?18:15
___TOMyes. i followed your cool nifty guide on the site.18:15
nowenhmm18:15
___TOM./var/tmp/rpm-tmp.NWp8Y6: line 7: /usr/bin/updatedb: No such file or directory18:15
___TOMwarning: %post(wikid-server-enterprise-3.4.87.b1216-1.noarch) scriptlet failed, exit status 12718:15
___TOMthats what pops out when rpm-ivh ...18:15
nowenrun 'updatedb' and then try again18:15
___TOMbummer18:18
nowen?18:18
___TOMwell, updatedb doesnt exist18:18
___TOMbut i went ahead and pulled an uninstall18:19
___TOMand reinstall18:19
nowenyum install slocate18:19
___TOMno package slocate avail18:19
nowenyum provide */locate ?18:20
___TOMLoaded plugins: fastestmirror18:20
___TOMNo such command: provide. Please use /usr/bin/yum --help18:20
nowenoops18:20
nowenprovides18:20
___TOMtheres a mlocate18:21
___TOMfreeipmi18:21
nowenmlocate18:21
___TOMk. done.18:21
___TOMokay,  error gone.  :-)18:22
___TOMshould that be part of the guide now? ;-)18:23
nowenupdating now ;)18:23
nowenodd though, I tested on 6.2 and it wasn't an issue18:23
nowendid you install with minimal?18:23
___TOMi installed with minimal. yes.18:24
___TOMbtw, is there a way to restart the setup script?18:29
___TOMi fudged the settings for the x509 self signed18:29
___TOMbeing the genius I am.18:29
nowenyeah. you can rm /opt/WiKID/conf/tomcatKeystore18:29
nowenand re-run setup18:29
___TOMthank you18:30
___TOMby the way,  not sure what to think of this18:31
___TOMbut as soon as I fill in the prompts for the cert info18:31
___TOMafter it asks "is CN=.... correct?"18:31
___TOMif i answer YES, the script hangs.18:31
___TOMuntil i "break" out of it18:31
___TOM^Z18:31
___TOMthen it proceeds18:31
___TOMnot sure what might be going on here.18:32
nowenhmm, it is generating the cert.18:32
nowenis selinux on?18:32
___TOMyes, selinux on18:32
nowenI recommend turning it off, unless you know how to set it up18:32
nowenwhich i don't ;)18:32
___TOMlol18:33
___TOMyeah, i dont know much about it myself except any security guy is going to tell you that you might be smoking the crack if you shut it off.18:33
___TOMbut youre right, it was generating.18:33
___TOMjust took a while.18:34
nowenIf a security mechanism prevents a server from running, then it isn't much good18:34
___TOM:-D18:35
___TOMhmm, this is a bit dubious18:40
___TOMeverything looks like it installed correctly18:40
___TOMbut the tomcat service is not listening18:41
___TOMlet me disable selinux and see if that changes anything...18:41
nowentry 'netstat -anp | grep 443' and see if it is listening18:41
___TOMno18:41
nowenselinux... ;)18:42
___TOMhmm18:50
___TOMso i set selinux to passive18:50
___TOMrestarted system18:50
___TOMand still no love.18:51
___TOMi even reinstalled.18:51
nowendoes 'getenforce' show it as passive?18:51
___TOMshows as "permissive"18:51
___TOMso yes, its off18:51
___TOMor logging rather.18:51
nowenanything in logs?18:52
___TOMmessages doesnt show anything unusual18:54
nowenanything in /opt/WiKID/tomcat/logs/catalina.out?18:55
___TOM./opt/WiKID/tomcat/bin/catalina.sh: line 308: /usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/bin/java: No such file or directory18:55
___TOMthats just terribad.  i installed it!18:55
___TOMlet me see what happened.18:55
___TOMhmm18:56
nowentry 'export JRE_HOME= /usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre'18:56
___TOMno change.18:57
nowen'export JAVA_HOME= /usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre'18:58
___TOMbizzare.  must have been selinux messing with the install.18:59
___TOMi put that in earlier.18:59
___TOMbut it works now!18:59
___TOMthanks.18:59
nowenawesome18:59
nowenyou should set that up so it happens on reboot too19:00
___TOMselinux?19:00
___TOMyeah,  its set to permanent.19:00
nowenI mean the JAVA_HOME19:00
___TOMthrough rc.local?19:00
nowenyeah, that should work19:01
___TOMok19:11
___TOMim able to log in, but then i goto configuration->setup "Create an Intermediate CA"19:11
___TOMand the page is blank, except for the top toolbar header19:11
noweneven on reload?19:12
___TOMill reload now again.19:13
___TOM2012-08-16 12:12:39.880ERRORorg.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/WiKIDAdmin].[jsp]Servlet.service() for servlet jsp threw exception19:13
nowenhmm19:13
___TOMdarn19:16
___TOMthe export command doesnt work in rc.local either.19:16
nowenis this 64 bit or 32?19:17
___TOM6419:17
___TOMdid i epic fail?19:17
nowenno, we have a new release almost ready. for 32 bit. was going to suggest trying that19:17
nowennot sure what is going on19:18
___TOMwell19:18
___TOMwhen i punch in19:18
___TOMexport JAVA_HOME=/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre19:18
___TOMit works again19:18
___TOMhmm19:18
nowenthere's a little bomb icon on the logs next to the error19:18
___TOMthere has to be a way to make that reboot persistent.19:18
nowenclick it for the whole trace19:18
___TOMno bomb icon19:20
nowennothing on the same line as ERRORorg.apache.catalina.core.ContainerBase?19:21
___TOMno bomb iron19:21
nowenso, can you gen a cert now?19:21
___TOMicon19:21
___TOMno, same issue.19:21
___TOMblank19:21
___TOMi looked at my first install of wikid19:22
___TOMits on x64.19:22
___TOMoops19:22
___TOMx86 i mean19:22
___TOMso perhaps ill just go back to x86.19:22
nowenif you do that. I'll give the link to the latest19:22
___TOMokay.19:22
___TOMby the way19:27
___TOMwhen the intermediate cert is created19:28
___TOMwhy are you guys shipped a copy of it?19:28
nowenfor license tracking19:28
___TOMi see!19:28
nowenwe're going to make a bit slicker in the future19:30
___TOMnick owen has cohorts?19:31
___TOMit was inevitable.19:31
nowenhehe19:31
nowentry this rpm: http://wikidsystems-dl.com/wikid-server-enterprise-3.5.0.b1330-1.noarch.rpm19:44
nowenand http://wikidsystems-dl.com/wikid-utilities-3.4.2-1.i386.rpm19:47
___TOMcrap20:53
___TOMall that work for the same issue.20:54
nowenthe cert issue?20:54
___TOMyes.20:54
___TOMits a blank page20:54
___TOMselinux off, rebuilt os20:54
nowenwtf20:54
nowenanything in the WiKIDAdmin logs.20:54
nowen?20:54
___TOMthat's what i'm saying.20:54
___TOMnothing!20:54
___TOMthis time no errors.20:54
___TOMthis is really a vanilla install.20:55
nowenanything in /opt/WiKID/tomcat/catalina.out?20:55
___TOMlet me see.20:55
nowenmust be something new in 6.320:55
nowenor the minimal install20:55
___TOMLoading configuration from /etc/WiKID/WiKID.properties20:56
___TOMLoading configuration from /etc/WiKID/WiKID.properties20:56
___TOMnothing20:56
nowenis the date correct on the server?20:57
___TOMThu 16 Aug 2012 01:57:47 PM PDT  -0.110051 seconds20:57
___TOMlooks legitimate to me.20:57
nowenthis the openjdk?20:58
___TOMyes20:58
___TOMdidnt bother with the sun stuff.20:58
nowenno need to20:58
nowenok, looks like I need to download a 6.3 min20:58
___TOMif youre westcoast, i suggest using usc mirror20:59
nowenatlanta, gatech :)20:59
___TOMi was pulling like 8MB/sec off of that.20:59
___TOMgatech works too. fat pipe.20:59
nowenif you want it easy, I can give you the link for our iso, which is based on centos521:04
___TOMcant run centos 5 anymore.21:07
nowenwhy not?21:07
___TOMbecause i like my job.21:08
nowen;)21:09
nowenI wonder if it is something with your hostname21:09
___TOMwhat should it be?21:10
___TOMits not a FQDN21:10
nowenI don't know.  the blank page is the creation page, right? You don't even see the boxes to enter in the fqdn?21:11
___TOMhostname = SR-ES-P-WIKID221:11
___TOMyeah21:11
___TOMi dont see the form21:11
___TOMform is missing.21:11
___TOMalong with most of the other parts of the page.21:11
___TOMeverything below the global tabs "home - Users - Groups - Domains - Network Clients - Configuration - Reports"21:12
___TOMis blank21:12
noweninstalling the reqs21:23
nowenhmm. ssl cert gen is taking forever21:33
nowenI wonder if there is some ssl package missing21:34
nowenhhm, the page WiKIDAdmin/cert1.jsp works for me21:38
nowenwith the 3.5 rpm, I didn't do any of the java commands, like export or alternatives21:39
___TOMso..21:43
___TOMthats weird....21:44
___TOMi tried diff browsers too21:44
___TOMie/firefox/chrome no bueno.21:44
___TOMi did do the java commands and alternatives.21:45
___TOMyou think thats it though?21:45
___TOMit just seems so odd that this would happen on two seperate builds21:45
nowenyeah21:45
___TOMokay, well you installed java 1.60 right?21:46
nowenit must be something basic21:46
nowenjava-1.6.0-openjdk-1.6.0.0-1.48.1.11.3.el6_2.i68621:46
___TOMah. did you do a yum update?21:46
nowenno21:47
___TOMcan you? :)21:47
nowensure21:48
nowendamn, forgot to snapshot before my install21:48
___TOMjava-1.6.0-openjdk.i686 1:1.6.0.0-1.48.1.11.3.el6_221:49
___TOMthats the one im running21:49
nowenweird. looks like the same but for the 68621:53
nowenno update for that one21:53
nowenis your eth0 controlled by network manager?21:56
___TOMyes22:02
___TOMmy eth0 is pwnt by the network manager.22:03
nowenhmm, I always disable that22:03
___TOMdo i disable that?22:03
___TOMokay22:03
___TOMi dont think it makes much of a difference here with that single page.22:03
noweni'm just reviewing all the things I do, because I bet one of them is it22:03
___TOMokay22:04
___TOMim rebooting to undo the network manager22:04
___TOMno change yet22:05
___TOMwhat elsE?22:05
nowenI'm building a new server now22:06
nowenare you running the commands as root?22:15
___TOMyup22:15
___TOMstraight up root22:15
___TOMno sudo crap22:15
nowenand you didn't change any of the log settings when viewing them?22:16
___TOMlog settings....in wikid? no.22:16
___TOM1) installed centos 6.3 x8622:17
nowenbecause there should be an error in the WiKIDAdmin logs22:17
___TOM2) http://www.wikidsystems.com/support/wikid-support-center/installation-how-tos/how-to-install-the-wikid-enterprise-rpms  -- minus sun java steps22:17
___TOMthen rpm'd the rpms you linked me to22:18
___TOMwell, not exactly....22:18
___TOMmissed a few steps22:18
nowen?22:18
___TOM1b) disabled selinux22:18
___TOM1c) configured nice22:18
___TOM1c) configured nic*22:18
___TOMand then #2.22:18
___TOMreally straight forward.22:18
nowenyum updated?22:18
___TOMyes22:18
___TOMyum updated is 1d.22:19
nowennot sure why the ssl cert gen is taking so long22:19
nowenhow much memory in your box?22:19
___TOMi have 4gb of ram22:19
___TOMand 1 vcpu22:19
___TOMand yes, thats why i thought the thing had locked up hours ago.  the cert gen takes a while22:20
___TOMand i just reset the config to default through the log UI22:21
___TOMstill no logs.22:22
nowentry this, on the Configure loggers page, set the middle three to debug, apply changes and try again22:23
___TOMtried22:23
___TOMnothing22:23
nowencan you post the source from the bork page to pastebin.com?22:24
___TOMbork page?22:25
nowenborked - anyone of the pages that is not displayin22:26
noweng22:26
___TOMah22:26
___TOMokay22:26
___TOMhttp://pastebin.com/F4YZh47t22:28
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*** nowen (~nowen@adsl-98-66-183-205.asm.bellsouth.net) has joined #wikid22:38
nowenodd. got bounced22:38
___TOMdid you get my last msg?22:42
___TOMw/ pastebin link22:42
nowenthe last thing I got was the pastebin22:42
nowenyes22:42
___TOMok22:42
nowenno leads there22:42
nowenwhat do you have in /opt/WiKID/private?22:42
___TOM[root@SR-ES-P-WIKID2 private]# ls -l22:49
___TOMtotal 822:49
___TOMdrwxr-xr-x. 2 wikid root 4096 Aug 16 13:37 googlesso22:49
___TOM-rw-r--r--. 1 wikid root 1752 Jul 26 09:05 WiKIDCA.cer22:49
___TOM[root@SR-ES-P-WIKID2 private]#22:49
nowenon the log page, are you hitting the 'filter'  button? and is the log level set to debug?22:51
nowenit's not javascripted22:51
___TOMah22:52
___TOMokay22:52
___TOMlevel now set to debug22:52
___TOMand i see stuff in there.22:52
___TOMhang on, let me revisit the blank page.22:52
___TOMno, no logs22:53
___TOMactually no logs since 3:04PM today22:53
nowenI gotta go soon. it's close to 7 here22:53
___TOMso maybe 50 minutes ago22:53
___TOMwelcome to my life.  i ususally leave roughly 8pm'ish22:53
nowenwhat version of postgres is this?22:54
nowenmine is postgresql-server-8.4.12-1.el6_2.i68622:54
___TOMpostgresql-server.i686  8.4.12-1.el6_2    @updates22:54
___TOMokay22:56
___TOMso here's the deal22:56
___TOMi just so happen to have the old vm up and running22:56
___TOMthe OG vm i had initially setup wikid up for22:56
___TOMand the create an intermediate CA page pops up22:56
___TOMno problemo22:56
___TOMand i had recently updated that OS to 6.3 via yum updates.22:56
___TOMand that version of wikid is.... wikid-server-enterprise-3.4.87-b121622:57
___TOMso this is confuzzling.22:58
nowenyou could compare the rpms on both22:58
___TOMdid you do the minimal install22:59
___TOMwith your latest build?22:59
nowenyes22:59
nowenI have 347 packages22:59
nowenI installed vim too22:59
nowenhttp://pastebin.com/uJxxrzTB23:01
nowenok - i have to go.  start up again tomorrow?23:01
___TOMok then.23:01
nowenunless you figure it out before then? ;)23:02
nowenthat pastebin is all my packages23:02
___TOMall of my packages seem to match.23:02
___TOMbut okay.23:02
nowen-rw-r--r--. 1 wikid wikid  5472 Jul 26 12:04 cert1.jsp23:03
nowen-rw-r--r--. 1 wikid wikid  6525 Jul 26 12:04 cert2.jsp23:03
nowen-rw-r--r--. 1 wikid wikid  1695 Jul 26 12:04 certs.jsp23:03
nowenis your page the same size?23:03
nowen(long shot)23:03
nowenok, really gotta go23:04
nowenlater23:04
___TOMbye23:04
*** nowen has quit (Quit: Leaving.)23:04
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