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| *** English (5246e719@gateway/web/freenode/ip.82.70.231.25) has joined #wikid | 11:37 | |
| English | hey.... | 11:37 |
|---|---|---|
| English | trying to install to a vmware vm, using the iso | 11:37 |
| English | it tells me that it cannot allocate requested partitions | 11:38 |
| English | is there a way around this....? | 11:38 |
| English | sorted... changed the scsi driver type to LSI ! | 11:44 |
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| *** nowen (~nowen@adsl-74-176-163-56.asm.bellsouth.net) has joined #wikid | 14:41 | |
| *** Tod (43d2d9e4@gateway/web/freenode/ip.67.210.217.228) has joined #wikid | 15:16 | |
| nowen | morning | 15:17 |
| Tod | morning, I have a BB Curve and it is not accepting the domain address. I have tried using the BIS and TCP under network settings | 15:20 |
| Tod | the BB is a corporate phone setup with enterprise activation | 15:20 |
| nowen | arg, the curve is a problem for some reason | 15:20 |
| nowen | what OS are you running? | 15:20 |
| Tod | i have installed the wikid app from your website and have tried two versions of wikid for the BB... i will check now the version of OS | 15:22 |
| nowen | Really frustrated with RIM right now. An OS update required a change to the app. But their app store only allows you to specify a phone, not an OS | 15:24 |
| Tod | BB model: 9350 | 15:29 |
| Tod | Platform Version: 5.1.0.230 | 15:29 |
| Tod | BB Bersion: 7.1.0.267 | 15:29 |
| Tod | After the download or install of the app I receive error: "Error Starting WiKID BB3: Module WiKID BB3 attempt to access a secure api." | 15:29 |
| nowen | hmm | 15:29 |
| nowen | ok, and what version of WiKID do you have now? | 15:30 |
| nowen | The other frustration is that it all works fine on the emulator | 15:33 |
| Tod | v.3.0.11 and i have also tried with one other version | 15:37 |
| nowen | hmm | 15:37 |
| nowen | is this a new BB | 15:38 |
| nowen | ? | 15:38 |
| Tod | yes | 15:40 |
| nowen | let me get you a new link to try. did you try the one on the app store? | 15:42 |
| nowen | http://www.wikidsystems.com/webdemo/tokens/rim/3.0.8/WiKIDBB3.jad | 15:45 |
| Tod | yes, have also tried the one from the app store | 15:45 |
| Tod | same issue | 15:45 |
| Tod | so, yes i have tried the install from the BB app store, and with using the links available on this website v3.0.8 and v.3.0.11 all three attempts have given me the same error | 15:48 |
| Tod | it is not just this one phone either, I have three other BB's Curve with the same issue | 15:48 |
| nowen | ugh | 15:48 |
| nowen | i'm sorry | 15:48 |
| nowen | do you have other non-cruve BBs that aren't having issues? | 15:49 |
| Tod | yes | 15:50 |
| nowen | so, it is just the curves... | 15:50 |
| Tod | it appears to be only the Curves | 15:50 |
| nowen | just do you know, another customer had a call with RIM about it. it was less than satisfying | 15:51 |
| nowen | and are the three curves new? | 15:52 |
| Tod | yes | 15:52 |
| nowen | please try the 3.0.8 version and let me know | 15:52 |
| Tod | hh mm has something changed recently to the 3.0.8 version? because I have tried that | 15:53 |
| Tod | and it did not work | 15:54 |
| nowen | what was the error? | 15:54 |
| Tod | I receive error: "Error Starting WiKID BB3: Module WiKID BB3 attempt to access a secure api." | 15:56 |
| nowen | did you get it from our website or the app store? | 15:56 |
| Tod | your site.... I have also tried changing the network connection to TCP from BIS | 16:00 |
| nowen | can you try from the app store? | 16:02 |
| nowen | I'm downloading (yet another) BB curve simulator | 16:03 |
| Tod | yes, I have tried the version from the app store, and the two versions in your site 3.0.8 and 3.0.11 | 16:10 |
| nowen | hmm | 16:10 |
| Tod | all three attempts gave me the same error | 16:10 |
| nowen | that sounds odd. the other guy had different errors | 16:11 |
| nowen | he just emailed me saying they are not having issues any more. They have deployed 3.0.8 to 4.6 and earlier and 3.0.11 to later | 16:12 |
| nowen | he did say that they might not have 3.0.11 | 16:12 |
| nowen | I mean 7.1 | 16:12 |
| nowen | I wonder if the app is getting cached | 16:13 |
| *** mark___ (470e15da@gateway/web/freenode/ip.71.14.21.218) has joined #wikid | 16:13 | |
| nowen | speak of the devil... | 16:14 |
| mark___ | lol | 16:14 |
| nowen | mark___: Tod is the proud owner of some Curves running 7.1 | 16:14 |
| mark___ | sounding like it may be worth dropping in from your email | 16:14 |
| nowen | thanks ;) | 16:14 |
| nowen | was one of the problems that the uninstall didn't really take? | 16:14 |
| mark___ | no | 16:15 |
| mark___ | not on the ones we had issues with | 16:15 |
| mark___ | but I do not think we have any 7.1 | 16:15 |
| mark___ | yet | 16:15 |
| mark___ | I know on our end we are just bypassing the apps store and directing them to the required link based off of OS version | 16:17 |
| Tod | ya, I have BB version 7.1.0.237 and have tried with installing the wikid from the WikID site but no go.. i get an error message | 16:18 |
| nowen | wow, this simulator is taking forever to load | 16:18 |
| Tod | just to add, running on platform version: 5.1.0.230 | 16:19 |
| nowen | platform doesn't seem to be an option for the simulators | 16:20 |
| Tod | ok | 16:21 |
| mark___ | Just talked to a few users with new BB devices and they are all on 6 | 16:23 |
| nowen | of course, it works fine on the emulator | 16:28 |
| nowen | ok, Tod, are you still on 3.0.11? | 16:28 |
| nowen | I want to try some things | 16:33 |
| Tod | ok, I won't be able to continue for now... but what are the steps you would like to try and I will test that later on this today | 16:36 |
| nowen | well, it may be what you have done already, but uninstalling, rebooting, making sure that the app is gone and then re-installing | 16:37 |
| nowen | hmmm - I'll install 3.0.8 and try to break it and then see if I can install 3.0.11 | 16:37 |
| nowen | 3.0.8 works fine on the 9350 emulator | 16:46 |
| nowen | also, Tod, does the error come up when you install or try to register? | 16:47 |
| Tod | after the install when trying to open the app | 16:53 |
| Tod | but i will try to uninstall the app, reboot the device, and then re-install v.3.0.8 | 16:55 |
| Tod | thanks..... i will return to share the result | 16:56 |
| nowen | ok | 16:56 |
| nowen | i'll keep trying on the simulator | 16:57 |
| *** w00dy (d1753ce2@gateway/web/freenode/ip.209.117.60.226) has joined #wikid | 19:18 | |
| w00dy | does the vm iso require two NICs? if so, does it serve as a gateway or firewall between the two network segments? | 19:19 |
| nowen | recommended, but not required. you might want one that is for the external traffic | 19:20 |
| w00dy | like DMZ access to internal hosts? | 19:20 |
| nowen | the tokens communicate with the server, so one for tokens, the other for network clients | 19:20 |
| w00dy | nowen, we are trying to add two factor auth to a couple of ubuntu boxes that act as SSH gateways (with ssh keys to prodcution boxes). we only do local auth on these linux gateways. | 19:22 |
| w00dy | how do end users get the 2nd auth? is it emailed to them? soft token? | 19:24 |
| nowen | software token, uses asymmetric encryption | 19:24 |
| nowen | did you see my article on ssh gateways? | 19:25 |
| w00dy | nope | 19:27 |
| w00dy | on the website? | 19:27 |
| nowen | and the one on pam-radius for ubuntu? | 19:27 |
| nowen | http://www.howtoforge.com/secure_ssh_with_wikid_two_factor_authentication | 19:28 |
| nowen | http://www.wikidsystems.com/support/wikid-support-center/how-to/how-to-configure-pam-radius-in-ubuntu | 19:28 |
| w00dy | i will take a look | 19:29 |
| nowen | you can NAT the WiKID server and use only one internal IP | 19:32 |
| nowen | just know that the tokens need to communicate over port 80 to the server. | 19:34 |
| nowen | I'm checking out soon for the holiday. Any other questions? | 19:36 |
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