| *** stolpskott (4d6e1f82@gateway/web/freenode/ip.77.110.31.130) has joined #wikid | 06:55 | |
| stolpskott | Hello folks, anyone awake? | 06:56 |
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| stolpskott | Never mind, I figured it out =) | 08:00 |
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| *** R\Peaceman (~CharlieCe@mail1.limhamn.com) has joined #wikid | 10:02 | |
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| *** stolpskott (4d6e1f82@gateway/web/freenode/ip.77.110.31.130) has joined #wikid | 13:17 | |
| nowen | morning | 13:17 |
| stolpskott | Hi, so it's morning over there? =) | 13:18 |
| nowen | hehe, yep ;) | 13:18 |
| stolpskott | I guessed as much, I tried to wake you guys earlier | 13:18 |
| stolpskott | I could really use some help | 13:19 |
| nowen | ok - what's up? | 13:19 |
| stolpskott | Ever configured wikid and ms remoteaccess? I'd like to use OTP for pptp klients | 13:19 |
| nowen | yeah, a long time ago. but I didn't use ms remote access, I used poptop on linux | 13:20 |
| stolpskott | ok, so it should be possible then | 13:20 |
| nowen | yeah, you just need to have the vpn talk radius to WiKID or to NPS | 13:21 |
| stolpskott | I'm nearly there but authentication is failing. all parts seem to communicate with each other but it's failing somewhere. I see in eventlog that IAS is pulling the correct policy and all but then fails with incorrect password | 13:22 |
| nowen | do you see the auth failing in the WiKIDAdmin logs? | 13:22 |
| stolpskott | Just a sec, I'll look | 13:23 |
| stolpskott | I'm getting: Access denied for LAB.LOCAL\username, domain code: 192168001112 client: nnn.nnn.nnn.nnn | 13:25 |
| stolpskott | Do I need to add a domain with the ip code of the ras server? | 13:25 |
| nowen | is "LAB.LOCAL\username," the name of the user in the WiKID domain? | 13:26 |
| stolpskott | 192168001112 is the wikid server ip | 13:26 |
| stolpskott | No I was thinking Wikid was checking the username against the AD | 13:26 |
| stolpskott | LAB.LOCAL\username is a AD user | 13:27 |
| nowen | no, WiKID only checks against WiKID, you can configure IAS to check the user's authorization | 13:27 |
| stolpskott | ok so if I'm dialing in as LAB.LOCAL\username, I need to add that user in Wikid? | 13:29 |
| nowen | is your vpn talking to IAS> | 13:29 |
| nowen | ? | 13:29 |
| stolpskott | RAS is talking to IAS yes | 13:29 |
| stolpskott | IAS is talking to Wikid | 13:29 |
| nowen | I think IAS can strip that. if not, then yes | 13:30 |
| stolpskott | You meen I should try configure RAS to talk directly to Wikid? | 13:30 |
| nowen | no - I am thinking that there is an option to strip the domain from the username in IAS and send only 'username' | 13:31 |
| nowen | to WiKID | 13:31 |
| stolpskott | ok checking | 13:32 |
| stolpskott | Now getting: Access denied for \username, domain code: 192168001112 client: /nnn.nnn.nnn | 13:33 |
| nowen | hmm, and the username is not \username, I'm guessing? | 13:34 |
| stolpskott | nop | 13:34 |
| stolpskott | is a firstname.lastname | 13:34 |
| stolpskott | in Wikid users, I have a user with that username and is enabled | 13:35 |
| stolpskott | in Wikid domains, the domainname is different however | 13:35 |
| stolpskott | does it need to be the same name as AD domain? | 13:36 |
| nowen | no, it does not. | 13:36 |
| nowen | is there an option to login to the pptp vpn with just username? | 13:36 |
| stolpskott | Since the ras server is a DC I can skip the domainname if I do windows authentication. | 13:37 |
| stolpskott | I tried that when authenticating agains wikid but didn't work | 13:38 |
| stolpskott | hold on, now it worked | 13:40 |
| nowen | ? | 13:40 |
| stolpskott | When I try now, with the string stripping for domain, it works if I login without domainname | 13:40 |
| stolpskott | odd | 13:41 |
| nowen | good news | 13:41 |
| stolpskott | I'll test some more but yes, it's great news =) | 13:41 |
| stolpskott | I'm off testing, See you when I get in trouble again =) | 13:43 |
| nowen | later! | 13:43 |
| nowen | good luck | 13:43 |
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| *** Deepsea (470e15da@gateway/web/freenode/ip.71.14.21.218) has joined #wikid | 17:05 | |
| Deepsea | Hello | 17:05 |
| nowen | hi | 17:05 |
| Deepsea | I have a user having issues with his BB | 17:05 |
| Deepsea | it is an Edge 8900 | 17:06 |
| Deepsea | v4.6.1.231 | 17:06 |
| Deepsea | he is having the same issue I had | 17:06 |
| nowen | did he update to the latest> | 17:06 |
| nowen | ? | 17:06 |
| Deepsea | he is unable to install | 17:06 |
| Deepsea | this is Mark from Sanmina | 17:06 |
| nowen | oh | 17:07 |
| nowen | the older version worked for you, correct? | 17:07 |
| Deepsea | you know how you had me test several different ones when i had this issue with my Curve | 17:07 |
| Deepsea | yes | 17:07 |
| nowen | yes, I remember | 17:07 |
| Deepsea | this is not a technical user | 17:08 |
| nowen | hmm, I seem unable to get to the appworld | 17:08 |
| Deepsea | oh | 17:08 |
| Deepsea | so maybe it is a BB issue | 17:08 |
| Deepsea | let me try | 17:09 |
| nowen | downforme.org has it as up | 17:09 |
| Deepsea | yes i got in with no issue | 17:10 |
| nowen | can't get to blackberry.com either | 17:12 |
| nowen | nor rim.com | 17:14 |
| nowen | I'm guessing i just need to add the device to the older program and remove it from the update | 17:16 |
| nowen | IIRC, that's what we did before | 17:16 |
| nowen | do you'll ever push things out via a BES server? | 17:17 |
| nowen | ok I'm in | 17:31 |
| Deepsea | no | 17:32 |
| nowen | huh, does the Edge have another name? it's not listed | 17:33 |
| nowen | it's really a curve, isn't it? | 17:34 |
| Deepsea | I don't know just going by what the user told me | 17:35 |
| nowen | well, I have removed support for the 8900 Curve. it appears to be the only 8900 option. | 17:36 |
| Deepsea | ok | 17:37 |
| Deepsea | you are probably right | 17:37 |
| Deepsea | this is a remote user | 17:37 |
| nowen | the last time, the user had to reboot too | 17:37 |
| nowen | hmm | 17:37 |
| nowen | I hate this. I wish BB had a better solution | 17:37 |
| Deepsea | we can push stuff on our BES | 17:37 |
| Deepsea | if needed | 17:38 |
| nowen | Android makes it very clear what is supported on each OS version | 17:38 |
| nowen | that might make it easier. I wonder what type of feedback the BES would give if you pushed an app to an unsupported phone. | 17:38 |
| Deepsea | not sure lte me ask my guy | 17:39 |
| Deepsea | so you think he need the old app like me? | 17:40 |
| nowen | that's what I'm guessing. The way RIM manages updates and their API is .. problematic. And it's the same result as last time. | 17:41 |
| nowen | they list them by device - but one device might have an older OS. | 17:42 |
| nowen | google does android by OS version - doesn't matter what device it is | 17:42 |
| Deepsea | when you say unsupported phone | 17:43 |
| Deepsea | do you mean a phone not activated on our BES | 17:43 |
| Deepsea | I see the problem you are facing now | 17:43 |
| nowen | no. when we upload our app to the store, we tell them which phones it runs on. | 17:43 |
| Deepsea | so RIM bases it off of phone not OS | 17:44 |
| nowen | yes, which is not always helpful | 17:45 |
| Deepsea | ok | 17:45 |
| nowen | android gives you this: http://developer.android.com/resources/dashboard/platform-versions.html | 17:45 |
| nowen | which is very helpful | 17:45 |
| Deepsea | so do i need him to try it when he gets back from lunch? | 17:45 |
| Deepsea | by going ot the app store | 17:45 |
| nowen | that would be great. I need to run an errand and will be back in about an hour | 17:45 |
| Deepsea | okay I will let you know the results | 17:46 |
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| *** deepsea (470e15da@gateway/web/freenode/ip.71.14.21.218) has joined #wikid | 21:23 | |
| deepsea | Hello | 21:23 |
| nowen | hey Mark | 21:23 |
| nowen | what's the word? | 21:23 |
| deepsea | still not working | 21:23 |
| deepsea | same error | 21:23 |
| nowen | hmm | 21:24 |
| nowen | device not supported? | 21:24 |
| deepsea | no it is ""there was a prble during installation please try again BB app work is having trouble connection to the BB appworkd server verify your connections | 21:27 |
| deepsea | I had that same error with mine | 21:27 |
| deepsea | he downloaded and installed another app with no issue | 21:27 |
| deepsea | I do not htink I ever got mine to work from the app store | 21:28 |
| nowen | no, didn't you download from the site? | 21:28 |
| deepsea | no | 21:34 |
| deepsea | it never worked | 21:34 |
| deepsea | let me delete mine and verify | 21:34 |
| nowen | I mean, from our site | 21:34 |
| nowen | what version are you running? | 21:34 |
| deepsea | 3.08 | 21:35 |
| deepsea | 3.0.8 | 21:35 |
| deepsea | you sent it to me and I had to download it to my BB from my PC | 21:36 |
| nowen | well, I have backed the 8900 down to 3.0.08. It was 3.0.11, so that might do it - same as yours | 21:38 |
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| *** deepsea (470e15da@gateway/web/freenode/ip.71.14.21.218) has joined #wikid | 21:47 | |
| deepsea | sorry got disconnect | 21:47 |
| nowen | np | 21:47 |
| deepsea | let me delete mine and try it | 21:48 |
| deepsea | if it fails you may have to remind me of how i installed it last time | 21:50 |
| nowen | np | 21:50 |
| deepsea | waiting for it to reboot after the unistall | 21:51 |
| nowen | gotcha | 21:52 |
| deepsea | yes it works | 21:58 |
| deepsea | on my phone | 21:59 |
| nowen | what OS? | 21:59 |
| deepsea | 4.6.1.314 platform 4.2.0.135 | 22:00 |
| deepsea | and his is v4.6.1.231 pltfm 4.2.0.108 | 22:00 |
| deepsea | so his is older than mine | 22:01 |
| nowen | well, shall we see if the new changes I made work for him now? | 22:01 |
| deepsea | sure have you already posted them to the app store | 22:01 |
| nowen | yes. at least, I think. the changes don't seem to require any approvals by RIM. | 22:02 |
| deepsea | i think he has went home for the day will you be on here tomorrow | 22:08 |
| nowen | yes, but i have an am meeting and then give blood at 2:30. | 22:09 |
| nowen | otherwise, her | 22:09 |
| nowen | e | 22:09 |
| deepsea | okay thanks for your help hopefully it will work | 22:10 |
| * nowen crosses fingers | 22:10 | |
| nowen | and I'm off! later! | 22:13 |
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