| *** nowen (~nowen@adsl-74-176-163-56.asm.bellsouth.net) has joined #wikid | 12:51 | |
| *** CharlieCervin (~sysadmin@mail1.limhamn.com) has joined #wikid | 13:11 | |
| nowen | how goes your testing? | 13:12 |
|---|---|---|
| *** nokc5 (~nokc5@git.bowencenter.org) has joined #wikid | 17:56 | |
| nokc5 | Clients work fine for our setup using the wikid cell phone app but, on a PC java client get error after entering passcode PIN. Error is "URL Changed. Please Try again" Any ideas? | 18:15 |
| nowen | nokc5: hi | 18:15 |
| nowen | do you have an URL in the Registered URL box on the domain page? | 18:15 |
| nowen | if so, delete it and restart wikid | 18:15 |
| nokc5 | That was it. Thank you! | 18:22 |
| nowen | np :) | 18:22 |
| nokc5 | exit | 18:34 |
| *** nokc5 has quit (Quit: KVIrc 4.0.4 Insomnia http://www.kvirc.net/) | 18:34 | |
| *** Mohammed (d8390e7c@gateway/web/freenode/ip.216.57.14.124) has joined #wikid | 18:43 | |
| *** Mohammed is now known as Guest13107 | 18:43 | |
| Guest13107 | Hi Nick | 18:44 |
| Guest13107 | hello | 18:44 |
| nowen | hi | 18:44 |
| Guest13107 | no long time no chat | 18:45 |
| nowen | ;) | 18:45 |
| Guest13107 | things have been working great | 18:45 |
| Guest13107 | until now | 18:45 |
| nowen | oops | 18:45 |
| Guest13107 | some how randomly some user's account gets disabled | 18:45 |
| Guest13107 | any idea? | 18:46 |
| nowen | what does it say in the logs? | 18:46 |
| *** NewB (c0e7a202@gateway/web/freenode/ip.192.231.162.2) has joined #wikid | 18:48 | |
| NewB | hello? | 18:48 |
| nowen | hi | 18:48 |
| nowen | if you look in the WiKIDAdmin logs you should be able to search by deviceID. it will tell you why the user was disabled | 18:49 |
| nowen | I doubt it is random. software rarely is ;) | 18:49 |
| *** Guest13107 has quit (Ping timeout: 245 seconds) | 18:50 | |
| joevano | guess he found the problem :) | 18:51 |
| nowen | ha | 18:51 |
| *** mo (d8390e7c@gateway/web/freenode/ip.216.57.14.124) has joined #wikid | 18:51 | |
| mo | ie crashed | 18:51 |
| mo | as usual | 18:52 |
| nowen | well, there's your problem ;) | 18:52 |
| *** mo is now known as Guest40070 | 18:52 | |
| joevano | :) | 18:52 |
| *** NewB has quit (Ping timeout: 245 seconds) | 18:55 | |
| *** Guest40070 has quit (Ping timeout: 245 seconds) | 18:56 | |
| nowen | hmm. matching ping time-outs | 18:58 |
| joevano | when you get three of them the same you win the jackpot! | 19:11 |
| nowen | can't wait! | 19:11 |
| *** autodata (cdcd1c11@gateway/web/freenode/ip.205.205.28.17) has joined #wikid | 19:24 | |
| autodata | Hello thereÉ Just wonder if anyone can help with my Wikid RPM version installationÉ | 19:25 |
| nowen | sure | 19:25 |
| autodata | Thankls | 19:25 |
| nowen | what's the problem? | 19:26 |
| autodata | I just followed up the instruction for Kiwid RPM install, and I have found that I am unable to start the Wikid service, the error shows like this: | 19:26 |
| autodata | [root@server]# /opt/WiKID/bin/wikidctl start Starting database...Success! Success! Applying cumulative schema updates...Success! Starting Logger service...Database listener not available! Logger NOT started! Starting TimeCop service...Database listener not available! Timecop NOT started! Starting Tomcat server ...Success! | 19:27 |
| nowen | is postgres lup? | 19:27 |
| autodata | before I install the Wikid, I was able to start the postgres | 19:27 |
| nowen | I'm guessing that the wikid postgres conf files didn't get copied correctly | 19:28 |
| nowen | run 'locate postgresql.conf' and you should find one in /var/lib/psql and one in /opt/WiKID | 19:28 |
| nowen | run a diff on them | 19:28 |
| autodata | service postgresql start Starting postgresql service: [ OK ] | 19:29 |
| autodata | why did that happen though, I just follow the instruction | 19:30 |
| autodata | Sorry, that was before DB status, let me start it now with postgres | 19:30 |
| autodata | yes, I can`t start it now after I installed the Wikid | 19:31 |
| autodata | service postgresql start Starting postgresql service: [FAILED] | 19:31 |
| nowen | is there a diff? | 19:32 |
| autodata | yes, a lot | 19:33 |
| nowen | run /opt/WiKID/sbin/wikidserver_config.sh | 19:34 |
| autodata | ok | 19:34 |
| autodata | done | 19:35 |
| nowen | try to start it now | 19:35 |
| autodata | ok | 19:35 |
| autodata | start postgresqlÉ | 19:35 |
| nowen | try to start wikid | 19:36 |
| autodata | ok | 19:36 |
| autodata | Still unable to start the logger | 19:38 |
| autodata | /opt/WiKID/bin/wikidctl start Starting database...Success! Success! Success! Starting Logger service...Database listener not available! Logger NOT started! Starting TimeCop service...Database listener not available! Timecop NOT started! Starting Tomcat server ...Success! | 19:38 |
| nowen | what os is this? | 19:38 |
| autodata | Centos | 19:38 |
| nowen | 5 0r 6? | 19:38 |
| autodata | CentOS release 6.2 (Final) | 19:39 |
| nowen | take a look in /opt/WiKID/tomcat/logs/catalina.out for errors | 19:40 |
| autodata | it is 64 bit Centos OS | 19:40 |
| autodata | let me check | 19:41 |
| nowen | that should be fine | 19:41 |
| autodata | opt/WiKID/tomcat/bin/catalina.sh: line 308: /usr/lib/jvm/java-1.5.0-gcj-1.5.0.0/bin/java: No such file or directory | 19:44 |
| nowen | what version of java do you have? | 19:44 |
| autodata | :q | 19:44 |
| autodata | java -version java version "1.6.0_30" Java(TM) SE Runtime Environment (build 1.6.0_30-b12) Java HotSpot(TM) 64-Bit Server VM (build 20.5-b03, mixed mode) | 19:44 |
| nowen | ok - you probably need to set your JAVA_HOME to that | 19:45 |
| autodata | this was I did before: /usr/sbin/alternatives --config java | 19:47 |
| autodata | and export JAVA_HOME=/usr/java/latest/ | 19:47 |
| nowen | hmm | 19:47 |
| nowen | do you have a /usr/java/latest/? | 19:48 |
| autodata | yes | 19:49 |
| nowen | and where does it point? | 19:49 |
| autodata | I figure I need to point to jdk1.6.0_25 | 19:49 |
| autodata | actually the softline latest already did it: | 19:50 |
| autodata | latest -> /usr/java/jre1.6.0_30 | 19:50 |
| nowen | try setting JRE_HOME | 19:52 |
| nowen | run /opt/WiKID/tomcat/bin/version.sh | 19:52 |
| nowen | that should tell you want tomcat is using | 19:52 |
| autodata | ops, this is the result: | 19:53 |
| autodata | Neither the JAVA_HOME nor the JRE_HOME environment variable is defined At least one of these environment variable is needed to run this program | 19:53 |
| nowen | hmm | 19:53 |
| nowen | what wikid rpm are you using? | 20:00 |
| autodata | -rwxrwxrwx. 1 xiaf.admin domain users 58045056 Apr 16 13:30 wikid-server-enterprise-3.4.87.b1216-1.noarch.rpm -rwxrwxrwx. 1 xiaf.admin domain users 654423 Apr 16 13:29 wikid-utilities-3.0.9-1.i386.rpm | 20:05 |
| nowen | ok - I'm going to build a 6.2 server real quick... | 20:06 |
| autodata | ok, thanks | 20:06 |
| nowen | you might try installing the openjdk | 20:07 |
| nowen | it's our default now | 20:07 |
| autodata | oh, really, so sun jdk doesn`t work | 20:08 |
| nowen | it should | 20:08 |
| nowen | it used to be the default for us, but now that openjdk is production ready, we use it | 20:09 |
| autodata | So I have to install it separately | 20:09 |
| nowen | you can just yum install it | 20:10 |
| nowen | java-1.6-openjdk is the package, iirc | 20:10 |
| autodata | OK, I will do this and then setup JRE_HOME, and test WIKID and let you know | 20:11 |
| nowen | ok - I'll do a fresh install on centos 6.2 and see what happens | 20:11 |
| autodata | Thanks nowen | 20:12 |
| nowen | np | 20:12 |
| autodata | Can you leave me your email, or how can I talk to you later | 20:12 |
| nowen | sure nowen@wikidsystems.com | 20:12 |
| autodata | Superb thanks | 20:12 |
| nowen | or I am usually here | 20:12 |
| autodata | cool, I`ll be here first | 20:13 |
| nowen | 9-6 pm est, that is | 20:13 |
| autodata | perfect!!! | 20:13 |
| autodata | thansk again | 20:13 |
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| *** nowen has parted #wikid (None) | 22:10 | |
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