Wednesday, 2012-03-14

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rjoinerhowdy16:38
nowenhi16:39
rjoinerHope I've come to the right spot.  Having a bit of trouble with our wikid server, and I was hoping some one here might help16:39
nowenprobably16:39
rjoiner:)16:39
rjoinerthe example.jsp page is giving me the following response:  "The wClient connection to the server was NOT successfully established "16:40
nowenare you with Travelclick?16:40
rjoineryes16:40
nowenyour invoice is past due16:40
rjoinerWell that figures16:41
nowenIs Derek still with your company?16:41
rjoinerYep16:41
nowenthere's a few simple things to do on the server, I suspect.  is it only the example.jsp page that is not working?16:42
rjoinerI'm sending that note up the chain16:42
rjoinerI beleive that's the only thing not working.16:43
nowenfor now, I suspect16:43
nowenhow many users are on the system?16:44
rjoiner273 registered devices16:44
rjoinerNot sure the number of users16:45
nowenis there a line on the home page for "licenses in use"?  what version is this?16:48
rjoinerwikid-server-enterprise-spi-3.1.2-b1458 \16:49
rjoinerno line for "licenses" on the home page16:49
nowenohh16:49
rjoinerand I'm gonna guess, like everything else around here, that this is waaaay out of date.16:49
nowenyes, and the -spi may complicate things16:54
nowenthe fastest thing to do is to have someone buy online: http://www.wikidsystems.com/simplecartitem16:58
nowenthey can fedex a check on the invoice in hand as well, but I recommend moving fast16:58
rjoinerOh?16:58
rjoinerAre things going to stop working?16:59
nowenIIRC, uptime was important to you guys.  but I know that there have been changes16:59
rjoineruptime is important, AND there's been changes.  :)16:59
rjoinerOk, not sure if you know Talal, but he's asking "what invoice" so I'm assuming he needs additional info.17:00
nowenthe invoice went to Derek per his request17:00
rjoinerok, I'll pass that along and get him talking to Derek.17:01
nowenwhat is Talal's address? I will send a new one17:02
rjoinerTAhmed@travelclick.com17:03
nowenon it it's way17:08
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