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XAAS | I need some help with getting an eval cert cleared out of the cert repository for re-issuance... can someone help me? | 03:21 |
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xaas | Anyone here from WiKID Systems? | 03:34 |
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paragon | Hello All, I have just installed the community edition of Wikid and am currently trying to get the cert. When I cut and paste the cert in the popup window I get a thank you message but nothing else? Is this correct? I was expecting another cert. | 14:32 |
nowen | paragon: you should get the cert | 14:32 |
nowen | is there an error in the WiKIDAdmin logs? | 14:33 |
paragon | Straight away? | 14:33 |
nowen | it should be returned in the same pop up window | 14:33 |
paragon | Thats what I thought should happen but then I read it could take a day to get it so was a little confused. | 14:34 |
nowen | hmm | 14:34 |
nowen | so, is there an error in your WiKIDAdmin logs? | 14:34 |
paragon | I will have to vpn and take a look nowen... give me a moment please... | 14:35 |
nowen | by WiKIDAdmin I mean the web ui | 14:36 |
paragon | o rows returned | 14:38 |
paragon | sorry 0 rows returned in the logs | 14:38 |
nowen | what os is this? | 14:38 |
paragon | Sorry nowen do you mean the logs link on the top right of the wikidadmin? | 14:39 |
nowen | yes, that one | 14:39 |
paragon | Nothing in the the logs. This is a new install. The problem is when I select create an intermediate CA, I fill in the details and passphrase, I then get a cert in the box I then click on the following link https://ca.wikidsystems.com/wikid/newcertreq.jsp and get a popup I then paste the previous cert into the box and submit, I then receive a thank you but should I not expect another cert to return or am I missing something? | 14:44 |
nowen | no - it could be an issue with the cert processor. It got restarted yesterday | 14:45 |
nowen | let me check | 14:45 |
paragon | Oh ok thanks nowen... | 14:45 |
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paragon | Hi nowen sorry to disturb you, are you still busy investigating the cert processor? | 15:01 |
nowen | yes | 15:01 |
paragon | Oh ok ... wasn't sure if my IRC session had frozen... Thanks | 15:02 |
nowen | paragon: try it now | 15:12 |
paragon | Will do. | 15:12 |
paragon | nowen thats working fine now. Thank You! | 15:14 |
nowen | thanks for letting us know! | 15:14 |
paragon | BTW I am a little confused with regards to the licence. I have installed the community edition is this free to use? Just that the videos I have seen mention that this cert is used for licence and pricing or something along those lines? | 15:16 |
nowen | community is gpl, enterprise is not | 15:48 |
paragon | thanks nowen | 15:58 |
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