Thursday, 2011-09-15

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mark___can the wikid 2 factor auth be used on generic hardware devices that support raduis?00:10
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NaveenHi Nick14:20
NaveenNaveen here from Firstsource14:20
Naveenthe wikid server hangs too offten..esp when we try to changes..like assign users to groups14:20
nowenhmm14:21
nowenare there any errors in the logs?14:21
nowenhow many users do you have?14:22
nowenwhen you get it back up, will you archive the logs?14:23
nowenthat's the most likely cause14:24
Naveenu mean14:24
nowenGo into logs on the WiKIDAdmin and hit the Archive Logs button14:25
nowenchoose Zip the Selected Logs...14:25
nowendoes it take a long time to get into the logs?14:25
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AndresQuicenoHello17:21
nowenHi17:22
AndresQuicenoOur company is interested in buying the wikid solution. We need license for 300 users for 2 years17:23
nowenhmm, well, we have a1 year option and a 3 year option. I suggest you purchase a 1 year option.  Does that work?17:23
AndresQuicenocan we buy 24 packets of 1 year licenses of 25 users and use the half now and the other half the next year?17:24
nowenhmm17:24
nowenso pay for 600 now and get a two year deal17:25
nowenhave you set up the server yet, btw?17:25
AndresQuicenoyes, I have installed the evaluation version and it is working fine. I have another question about the certificate for the server. It is included in the cost of user licences?17:27
nowenyes17:27
AndresQuicenoSo, the only thing that we need to buy in order to implement the solution is the users licenses?17:28
nowencorrect.  why do you want two years, if you don't mind my asking?17:28
AndresQuicenoWe are an integration company, and we are implementing the solution to a customer of us, and he requested 2 year license17:30
nowenit is only $720US  more for the 3rd year which is a great deal, in case you want to present that.  Otherwise, 2 years is fine.17:31
AndresQuicenoYes, I just realized that and I think that it woud be a great saving. I need to check out the budget to see if we can do it17:34
nowenok.17:34
nowenwe want you to be happy :)17:34
nowenIf you purchase via google checkout, let me know - we don't always get enough info to tie your cert back to the purchase17:35
AndresQuicenoOk, thats other question that I have. Once I make the purchase via google checkout. How is your contact with us to activate the licenses, and the instalation of the certificate necesary in the WikID server17:38
nowenIt is a process we're working on improving, but right now it is manual on our part. so you buy, we mark your cert on end.  On the plus side, there is nothing for you to do on your end17:39
AndresQuicenook thanks for your answers. We are making the purchase the next week, so when we have done the google checkout process we will contact you in order to verfy the purchase and activate the licenses. I woud appreciate if you send me your e-mail direction in order to contact you directly when we complete the purchasing process17:44
nowensure - nowen@wikidsystems.com17:46
nowenI would like to hear more about your business and to see if we might partner in some way17:46
AndresQuicenoWe are a company in Colombia, and we are implementing this authentication service for Goverment. Currently, the system that we are implementing is a prototype, but if it works fine, we woud possible need much more licenses. In this way, it woud be interesting if our company become your partner for your solution.17:50
AndresQuicenoWe have a website, but unfortunately it is in spanish: http://www.administracionsatelital.com/17:51
AndresQuicenoWhat would be the requirements to become your partner?17:52
nowenyes, we would like to have someone to help with customers in SA.  Especially those that need Spanish support17:52
AndresQuicenoExcelent17:53
nowennot too much, familiarity with the product, be willing to do front line support, generate a certain amount of business, I suppose17:54
nowenwe could keep it simple too and just share leads, etc17:54
AndresQuicenoThis opportunity would be great for our company. Do you need a more formal presentation of our company and what other type of documents do you need in order to initiate the process of partnership17:57
AndresQuiceno?17:58
nowenIf you can send me an email with some company info in English - not much, just the type of work you do, customers, etc.  I will talk to my people about it17:59
nowenI am traveling some next week, so I might be a bit on the slow side17:59
AndresQuicenoOk, we will send you the information in the next days, and keep in contact with you via e-mail. Thanks for your time and support.18:01
nowenThank you!18:01
AndresQuicenobye, regards...18:02
nowenbye18:03
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