| *** rs_ (47b232b6@gateway/web/freenode/ip.71.178.50.182) has joined #wikid | 01:21 | |
| rs_ | any one out there who has used wikid | 01:21 |
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| *** CW_ (40fee8e2@gateway/web/freenode/ip.64.254.232.226) has joined #wikid | 13:33 | |
| CW_ | I have a question about a newly purchased license | 13:33 |
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| nowen | ahh | 14:19 |
| nowen | err | 14:19 |
| *** cw_ (40fee8e2@gateway/web/freenode/ip.64.254.232.226) has joined #wikid | 16:25 | |
| cw_ | Wireless token does not seem to be taking the passcode lifetime settings from the server | 16:26 |
| nowen | was it updated after the user registered? | 16:26 |
| cw_ | the server just registered today. The setting on the server is 300 seconds which has not changed but the client is saying 60 seconds | 16:27 |
| nowen | if you register a new token, what is the lifetime? | 16:29 |
| cw_ | I just installed a new token on the phone | 16:30 |
| cw_ | it is 60sec | 16:31 |
| nowen | what type of phone? | 16:31 |
| cw_ | android 2.3 | 16:31 |
| cw_ | everything else seems to be working | 16:34 |
| nowen | it is probably a UI issue with the Android token | 16:35 |
| cw_ | I am going to see if the password actually expires after 60sec standby | 16:36 |
| nowen | ok | 16:36 |
| cw_ | Password seemed to work after 60 seconds | 16:42 |
| cw_ | The passwords are OTP? They expired after being used once? | 16:43 |
| nowen | yes | 16:46 |
| cw_ | Looks like you were correct. It seems ti be a UI thing. Thanks for the help | 16:47 |
| nowen | yeah, we wrote the android app very early. it needs a rewrite. it is on the lst | 16:47 |
| cw_ | Can I ask a question about the registered URL in the domain settings? | 16:49 |
| nowen | sure | 16:49 |
| nowen | it is for mutual https authentication | 16:49 |
| cw_ | can this be any domain domain with a cert on any device we manage or does it have to point to the Wikid server? | 16:50 |
| nowen | http://www.wikidsystems.com/learn-more/technology/mutual_authentication | 16:50 |
| nowen | it can be any https url, but the idea is the page you want to log into | 16:50 |
| nowen | you just leave it blank if you don't want to use it | 16:50 |
| cw_ | I want to use it, so I would just use the url of the ssl vpn. Do I have to do anything on the token or is it transparent | 16:51 |
| nowen | yes. well it is only the PC tokens. also, the tokens need to be registered after the URL is input | 16:54 |
| cw_ | so this function is only for PC tokens, not the wireless tokens? | 16:56 |
| nowen | correct. | 16:56 |
| cw_ | ok, Thanks for all the help and for making a great product. Nice to have an affordable 2 factor authentication solution | 16:56 |
| nowen | it only works if the token is on the same device that is being used to access | 16:57 |
| nowen | are you part of the company that just purchased? | 16:57 |
| cw_ | I am an IT consultant | 16:57 |
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| Quualudes | hey guys | 22:44 |
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