| *** nowen (~nowen@adsl-74-176-212-133.asm.bellsouth.net) has joined #wikid | 13:12 | |
| perestrelka | good morning, nowen | 14:09 |
|---|---|---|
| nowen | good morning :) | 14:09 |
| perestrelka | I got a few questions | 14:09 |
| nowen | ok shoot | 14:09 |
| perestrelka | so first | 14:10 |
| perestrelka | one of our users can't start token client on windows 7 | 14:10 |
| perestrelka | he gets | 14:10 |
| perestrelka | Debug set to: false | 14:10 |
| perestrelka | Using jar:file:/C:/Program%20Files%20(x86)/wikidtoken/wikidtoken.jar!/jw.propert | 14:10 |
| perestrelka | ies for configuration. | 14:10 |
| perestrelka | and that's all | 14:10 |
| perestrelka | what else can be checked why it fails? | 14:11 |
| nowen | is this the latest installer .exe? | 14:11 |
| nowen | seems like he is running it from the command line. | 14:11 |
| perestrelka | yep it was installed from the exe | 14:12 |
| perestrelka | http://www.wikidsystems.com/webdemo/tokens/j2se/3.1.15/wikidtoken-3.1.15-bundle-installer.exe | 14:12 |
| perestrelka | let me to confirm with him on how he runs it | 14:12 |
| perestrelka | he says he runs it via start button | 14:13 |
| nowen | hmm. it should have installed the WiKIDToken.wkd into the user space. if it didn't, he won't be able to write that file. did he change anything? | 14:13 |
| perestrelka | default install | 14:13 |
| nowen | does he have some anti-malware or anti-virus running like ESAT? | 14:14 |
| perestrelka | checking | 14:15 |
| perestrelka | in the meantime I'll ask another thing | 14:20 |
| nowen | ok | 14:20 |
| perestrelka | I wonder what is assumed by users for licensing. Like we use wikid to control access to vpn and ssh. Those are separate domains in wikid | 14:22 |
| perestrelka | all users have logins in them | 14:22 |
| perestrelka | which doubles the amount of seats we have in wikid status | 14:23 |
| nowen | why are they separate domains? | 14:23 |
| perestrelka | just we had different naming schemes for logings originally and had to use them for now | 14:25 |
| perestrelka | so can skip dealing with permissions setup on the systems | 14:25 |
| perestrelka | of course we are going to make some common standard, just need to integrate wikid completely before | 14:26 |
| perestrelka | so I wonder if that means that we will have to buy more seats for now | 14:26 |
| nowen | there's really no way for us to accommodate that | 14:28 |
| nowen | if the user names are different.. | 14:28 |
| nowen | I wonder if you could put a radius server in the middle and translate the names somehow | 14:29 |
| perestrelka | I see | 14:30 |
| nowen | how many real users do you have? | 14:31 |
| perestrelka | we expect to be within limit of 50 | 14:36 |
| perestrelka | well if it is prohibbited, we will think about translations for now | 14:36 |
| perestrelka | hm.. still no success for that user, but we will try some more our ideas | 14:44 |
| nowen | we just can't measure it and it's is a very specific instance | 14:45 |
| perestrelka | yeah I understand | 14:45 |
| perestrelka | but I hope you'll give us some time to implement that ;) | 14:54 |
| perestrelka | and the last question, I hope. I didn't find any info on that, but honestly, I haven't had a time to check thoroughly. Is web interface of wikid a separate part from the server? Basiscally, is there any way to contact the server core via api or socket or whatever? | 14:56 |
| nowen | have you seen the api packages/docs? | 14:58 |
| nowen | http://www.wikidsystems.com/downloads/network-clients | 14:58 |
| nowen | the most recent API details are always in /opt/WiKID/tomcat/webapps/WiKIDAdmin/example.jsp | 15:00 |
| nowen | it is well documented | 15:00 |
| nowen | some of the other packages may lag a bit b/c they are contributed or not used as much | 15:01 |
| perestrelka | aah k missed that link | 15:12 |
| perestrelka | thanks | 15:12 |
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