| *** Ian___ has quit (Ping timeout: 252 seconds) | 07:48 | |
| *** nowen (~nowen@adsl-74-176-209-220.asm.bellsouth.net) has joined #wikid | 12:46 | |
| *** KDelande (410584de@gateway/web/freenode/ip.65.5.132.222) has joined #wikid | 14:43 | |
| KDelande | hello all | 14:43 |
|---|---|---|
| KDelande | having a problem with install of enterprise wikid | 14:44 |
| KDelande | anyone here able to help | 14:44 |
| KDelande | Anyone??? | 14:49 |
| *** gustavoparedes (~gustavopa@186.84.10.210) has joined #wikid | 14:51 | |
| gustavoparedes | hi Nick | 14:51 |
| gustavoparedes | are you there?? | 14:51 |
| KDelande | he doenst appear to be | 14:53 |
| KDelande | I'm waitng for him too | 14:53 |
| nowen | KDelande: sorry | 14:53 |
| nowen | what is you issue? | 14:53 |
| nowen | your | 14:53 |
| KDelande | during the wikidserver_config.sh script I'm getting dropdb /dropuser errors | 14:54 |
| KDelande | tryig to paste hang on | 14:54 |
| nowen | KDelande: try pastebin.com | 14:55 |
| KDelande | dropdb: too many command-line arguments (first is "2>/dev/null") | 14:55 |
| KDelande | I get that once,m and then the same for 4 dropuser commands | 14:56 |
| nowen | is this with the .debs? rpms? | 14:56 |
| KDelande | sorry, 3 dropuser cmds | 14:56 |
| KDelande | rpms | 14:56 |
| KDelande | on RHEL 5.6 | 14:56 |
| KDelande | I also get a failure of some files to cp to java path towards the end | 14:56 |
| nowen | have you tried to login? | 14:56 |
| KDelande | login to the wikid console? | 14:57 |
| nowen | yes | 14:57 |
| nowen | no - the WiKIDAdmin ui | 14:57 |
| KDelande | no, I didnt want to press on without understanding what wasn't executed on | 14:57 |
| KDelande | the file copy problems are similar to this: | 14:58 |
| nowen | I think that that dropuser command is from code that keeps the db from being created twice | 14:58 |
| KDelande | argh it didnt take that error line in here | 14:59 |
| KDelande | bin/cp | 14:59 |
| nowen | try http://pastebin.org | 14:59 |
| KDelande | ah, leading / is problem | 14:59 |
| nowen | or http://pastebin.com/ | 15:00 |
| KDelande | bin/cp: cannot create regular file `/usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0/jre//jre/lib/security/': No such file or directory | 15:00 |
| KDelande | from what I can tell, it's assuming my Java path ($JAVA_HOME?) doesn't have jre in it when it does | 15:00 |
| KDelande | so it does that jre/jre whic doesnt exist | 15:01 |
| nowen | which rpm version is this? | 15:01 |
| nowen | are you using sun's java or openjdk? | 15:01 |
| KDelande | openjdk | 15:02 |
| KDelande | wikid-server-enterprise-3.4.87.b823-noarch.rpm | 15:02 |
| nowen | what does 'echo $JAVA_HOME' say? | 15:02 |
| KDelande | usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0/jre/ | 15:03 |
| KDelande | with a leading / | 15:03 |
| KDelande | if you see on line 143 of wikidserver_config.sh, the dest path is $JAVA_HOME/jre/lib/security | 15:05 |
| KDelande | so you'd get /usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0/jre//jre/lib/security | 15:06 |
| KDelande | and so on with lines 144-146 | 15:06 |
| nowen | ok - so those lines are not getting executed? | 15:12 |
| KDelande | correct | 15:13 |
| KDelande | well, they execute but fail | 15:13 |
| nowen | because you have no such directory | 15:14 |
| KDelande | right, the script seems to expect there to NOT be /jre/ in the path $JAVA_HOME | 15:16 |
| KDelande | so the script includes it but it becomes doubled up when appended to $JAVA_HOME which already accounts for /jre/ | 15:16 |
| nowen | I feel like it was in there for something else though. OK, let me spin up a centos vm real quick | 15:24 |
| *** gustavoparedes has parted #wikid (None) | 15:53 | |
| nowen | hmn, KDelande, I didn't get the errors. | 16:04 |
| nowen | rpm -qa | grep openjdk | 16:04 |
| nowen | java-1.6.0-openjdk-1.6.0.0-1.21.b17.el5 | 16:04 |
| nowen | what version of the openjdk do you have? | 16:04 |
| KDelande | checking | 16:06 |
| KDelande | the same | 16:07 |
| nowen | oh, wait. | 16:08 |
| nowen | my bad. | 16:08 |
| nowen | It is there. I just forgot to scroll ip | 16:08 |
| nowen | up | 16:08 |
| nowen | I think safe to ignore. I guess we need some logic to test for openjdk | 16:09 |
| nowen | because the JAVA_HOME for sun is /usr/java/latest | 16:09 |
| nowen | w/o the jre | 16:09 |
| KDelande | yeah, I've just edited your config file to fix the path up and it's clean for me now | 16:12 |
| KDelande | and the dropdb dropuser issues dont seem to have caused a problem so I've got the admin console working now | 16:12 |
| nowen | so, you just removed /jre/ | 16:12 |
| KDelande | yup | 16:12 |
| nowen | boy supporting openjdk and sun jdk sure is a pia | 16:12 |
| KDelande | should I have gone Java? Your site said openjdk was recommended | 16:12 |
| KDelande | I meant Sun | 16:13 |
| KDelande | should I have gone Sun is what I meant | 16:13 |
| nowen | openjdk is fine, | 16:13 |
| nowen | although one person said he had issues with it, he seemed to mean in general rather than in re wikid | 16:13 |
| KDelande | ok -- proceeding with the intiial web config, I'll stay connected here in IRC in case I hit any other concerns | 16:14 |
| nowen | please do | 16:14 |
| *** lee__ (45b28802@gateway/web/freenode/ip.69.178.136.2) has joined #wikid | 17:32 | |
| lee__ | hello i am having problems adding http://www.wikidsystems.com/simplecartitem/25-seat-license-pack-1-year to the cart | 17:33 |
| nowen | lee__: jmm | 17:34 |
| lee__ | i get The error has been logged as entry number 1305653154.860.93900172834. | 17:34 |
| nowen | thanks holdon | 17:34 |
| nowen | hmm. not seeing it. Can you try again? I've changed the log settings | 17:36 |
| lee__ | sure | 17:36 |
| lee__ | working now | 17:37 |
| lee__ | ty | 17:37 |
| nowen | huh, I must be magic :) | 17:37 |
| lee__ | hahah i was just thinking that :D | 17:37 |
| nowen | lee__: who are you with? | 17:37 |
| lee__ | lunarpages.com | 17:39 |
| lee__ | i was thinking you guys probably need a new host and we are far superior to any other out there | 17:39 |
| nowen | hehe, could be | 17:41 |
| nowen | do any of your customers want 2FA for your service? | 17:41 |
| lee__ | we do host quite a few online stores | 17:42 |
| lee__ | do you have a reseller plan? | 17:42 |
| nowen | yes | 17:42 |
| *** lee__ has quit (Quit: Page closed) | 18:27 | |
| KDelande | hi Nick -- I'm back. Seem to be in good shape but have a question | 19:27 |
| nowen | lee__: ok | 19:27 |
| KDelande | I have a user registered with a token from a Win machine, seems to be working fine | 19:27 |
| KDelande | I want to add a second device (A blackberry) to the same user account -- can I and if so, how do I do it? | 19:28 |
| nowen | this functionality is limited to the network client level currently, so you have to edit the example.jsp page or use adregister.jsp | 19:29 |
| KDelande | if I go to admin url/example.jsp I get - "Thr wClient connection to the server was NOT successfully esablished | 19:30 |
| nowen | did you edit the file? | 19:30 |
| KDelande | if I try Admin url/adregister.jsp I get The reqeusted page could not be found | 19:30 |
| nowen | that file also needs to be edited, but it is in /wikid/ | 19:31 |
| nowen | http://www.wikidsystems.com/support/wikid-support-center/troubleshooting-faq/how-can-i-test-if-the-server-is-working-correctly/?searchterm=example.jsp | 19:31 |
| nowen | and http://www.wikidsystems.com/support/wikid-support-center/installation-how-tos/how-to-let-users-add-themselves-using-ad-credentials/?searchterm=ADRegister.jsp | 19:32 |
| nowen | you may be to restart after editing | 19:34 |
| KDelande | ok, i didnt restart. example.jsp is working now | 19:40 |
| nowen | cool. It's essentially every function in the api | 19:40 |
| KDelande | ok, worked great -- I now have 2 tokens for me - a PC client and my blackberry | 19:44 |
| KDelande | it would be nice (hint hint) if an admin could make a note in the Device ID or another field to say what the corresponding device ID relates to. | 19:45 |
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