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| *** jiminio (5273669b@gateway/web/freenode/ip.82.115.102.155) has joined #wikid | 11:58 | |
| jiminio | hi greetz from germany | 11:59 |
|---|---|---|
| *** nowen (~nowen@adsl-66-184-38.asm.bellsouth.net) has joined #wikid | 12:15 | |
| nowen | good morning all | 12:16 |
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| perestrelka | hi | 12:39 |
| *** daf_ (7a31cb24@gateway/web/freenode/ip.122.49.203.36) has joined #wikid | 12:43 | |
| *** alamarca (~alamarca@201.246.93.215) has joined #wikid | 12:44 | |
| alamarca | hi | 12:44 |
| alamarca | good mornig | 12:44 |
| perestrelka | nowen: can I get a linkt to rpms of enterprise version of wikid? Looks like I was lucky enough to customize setup from wikid iso to not get wikid installed | 12:47 |
| perestrelka | *link | 12:47 |
| nowen | really? our rpm didn't install on our iso? | 12:48 |
| nowen | oh, I know | 12:48 |
| nowen | re-install | 12:49 |
| nowen | at the boot prompt you have to type "install" | 12:49 |
| perestrelka | aah lol | 12:55 |
| perestrelka | I think I could just installed rpm | 12:55 |
| perestrelka | I was able to install community edition just fine earlier | 12:55 |
| perestrelka | so there shouldn't be issues with rpm install | 12:55 |
| perestrelka | I'd like to avoid os reinstall if it is possible as I'm installing on remote virtual machine via vmware client | 12:56 |
| nowen | ok, I'll get you the link | 12:58 |
| nowen | http://wikidsytems-dl.com/wikid-server-enterprise-3.4.85.b758-1.noarch.rpm | 13:01 |
| perestrelka | thanks a lot | 13:01 |
| nowen | np | 13:02 |
| nowen | alamarca: do you see an error in WiKIDAdmin? | 13:06 |
| alamarca | error: unable to fetch passcode: 108 | 13:06 |
| nowen | can you get to the WiKID server? What do the WiKIDAdmin logs say? | 13:06 |
| alamarca | error: unable to fetch passcode:unknown device | 13:08 |
| nowen | did you register the user for that device? | 13:08 |
| alamarca | no not yet | 13:09 |
| nowen | that's it. delete the domain on the token and re-create it , then register the user | 13:09 |
| nowen | the reg code lifetime can bet set in Configuration/Set Parameters/RegCodeTTL | 13:10 |
| nowen | the default is 24 hours, iirc | 13:10 |
| nowen | it is set in minutes | 13:11 |
| alamarca | the image on the web that can be opened without problems in virtualbox | 13:16 |
| alamarca | delete the domain, I went to change the RegCodeTTL 5 minutes, I did a restart of wikid, add a new customer to wikid, but since the iphone when I add the domain, it asks me to create a PIN if no one calls me existed | 13:32 |
| nowen | I think you want a much longer reg code than 5 minutes :) | 13:32 |
| alamarca | 60 | 13:33 |
| alamarca | nothing | 13:33 |
| nowen | do you get the PIN prompt on the token? | 13:33 |
| alamarca | error | 13:34 |
| alamarca | unable to fetch passcode:unknown device | 13:34 |
| nowen | did you delete the domain on the iPhone token? | 13:34 |
| alamarca | yes | 13:34 |
| alamarca | delete the domain on the iphone | 13:35 |
| alamarca | I went to change the RegCodeTTL 5 minutes, I did a restart of wikid, add a new customer to wikid, but since the iphone when I add the domain, it asks me to create a PIN if no one calls me existed | 13:35 |
| alamarca | I went to change the RegCodeTTL 60 minutes | 13:35 |
| nowen | you need to set the PIN again | 13:39 |
| nowen | and then a reg code should show up on the WiKIDAdmin Users/Manually Validate a User page | 13:44 |
| alamarca | but I question if I want to make me question if you had | 13:57 |
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| *** alamarca (~alamarca@190.20.200.234) has joined #wikid | 15:54 | |
| alamarca | hi | 15:54 |
| *** alamarca_ (~alamarca@201.246.93.215) has joined #wikid | 15:57 | |
| nowen | hi | 15:58 |
| nowen | any progress on your iphone issue? | 15:58 |
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| *** alamarca_ has quit () | 16:11 | |
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| alamarca | nowen i sent mail | 16:11 |
| nowen | you can set up WiKID in vbox by using the iso | 16:13 |
| nowen | does that answer your question? | 16:13 |
| nowen | hmm, I'm having trouble unzipping the pdfs | 16:19 |
| nowen | caution: filename not matched: Manual WiKID Espa\?\?ol \- Instalacion.pdf | 16:19 |
| nowen | is the error I'm getting | 16:19 |
| nowen | can your rename them something more simple? | 16:20 |
| alamarca | yes wait | 16:25 |
| alamarca | sendo for mIRC | 16:27 |
| alamarca | accept | 16:27 |
| nowen | yes, I accepted, but then nothing | 16:27 |
| alamarca | sento for mail | 16:29 |
| alamarca | xD | 16:29 |
| nowen | it seems to have accepted, but there is no progress | 16:29 |
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| *** nowen (~nowen@adsl-66-184-38.asm.bellsouth.net) has joined #wikid | 16:33 | |
| nowen | hmm. caution: filename not matched: Administracion.pdf | 16:33 |
| nowen | the other one worked fine | 16:33 |
| nowen | I must be missing a spanish language package on my box | 16:34 |
| alamarca | i sent mail | 17:26 |
| nowen | thanks! that seemed to have worked | 17:28 |
| alamarca | OK | 17:31 |
| alamarca | the web of partnerts is OK? | 17:32 |
| nowen | not yet | 17:32 |
| alamarca | ok | 17:32 |
| alamarca | thnxs | 17:32 |
| nowen | can you send me a paragraph describing your company as well? | 17:33 |
| alamarca | OK | 17:35 |
| alamarca | in inglish o spanish | 17:36 |
| alamarca | ? | 17:36 |
| nowen | I think Spanish | 17:39 |
| *** jmahowald (47d2a423@gateway/web/freenode/ip.71.210.164.35) has joined #wikid | 18:23 | |
| jmahowald | I just got the latest update wikidclient for my iphone, and noticed it crashed all the time | 18:26 |
| nowen | jmahowald: ugh. sorry | 18:26 |
| nowen | are you using the latest version of ios? | 18:27 |
| nowen | jmahowald: are you with a current customer or testing? | 18:28 |
| jmahowald | current customer | 18:30 |
| jmahowald | Latest ios | 18:30 |
| nowen | and is it crashing on start up? or when you request an OTP? | 18:31 |
| jmahowald | Different times. I sometimes get the OTP and then immediate crash. | 18:31 |
| jmahowald | Sometimes before that | 18:31 |
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| jmahowald | would it help at all if I tried it now? (I am switching to use client on my mac, so it's not a fire) | 18:33 |
| jmahowald | but did want to let you know. Just did the update yesterday, unfortunately, I don't remember the version number I was using before hand | 18:33 |
| nowen | can you try adding this domain: 8888888888? | 18:35 |
| *** alamarca (~alamarca@201.246.93.215) has joined #wikid | 18:36 | |
| jmahowald | sure. Actually client is unresponsive on hitting save. | 18:37 |
| jmahowald | That's 10 8's, right? | 18:37 |
| nowen | 12, actually | 18:38 |
| jmahowald | got it. | 18:39 |
| jmahowald | 7yhiNHZE | 18:39 |
| nowen | hmm | 18:40 |
| jmahowald | I'll actually need to step away shortly | 18:41 |
| nowen | ok, we'll take a look at it | 18:41 |
| jmahowald | But I can come back and try. do you want me to attempt to get OTP for that domain? | 18:41 |
| nowen | sur | 18:41 |
| nowen | e | 18:41 |
| jmahowald | of course it's not dying now :) | 18:42 |
| nowen | hehe, that's how good I am! | 18:43 |
| jmahowald | hmm. dies for my domain | 18:43 |
| nowen | it could be a networking issue - that domain uses DNS, ie, 8888888888 is actually 888888888888.wikidsystems.com | 18:43 |
| jmahowald | interesting. I'll let our ops guy know | 18:43 |
| nowen | can you add 174129006100 | 18:44 |
| nowen | ? | 18:44 |
| jmahowald | died that time on hitting save. will we retry. | 18:44 |
| nowen | hmm | 18:44 |
| jmahowald | oh, all the domains are hosted by you? | 18:44 |
| jmahowald | I was going to tell our ops guy that problem was on his server | 18:45 |
| nowen | those two are ours, yours is on your server | 18:45 |
| nowen | but that last one is an IP address, not a dns entry | 18:45 |
| *** o202 (5169f116@gateway/web/freenode/ip.81.105.241.22) has joined #wikid | 18:47 | |
| jmahowald | domain was added | 18:47 |
| nowen | ok | 18:47 |
| jmahowald | I need to step away for an hour or two | 18:47 |
| o202 | Hi, justy wondered if it is possible to transfer the token file from an iphone for use with the PC client? | 18:47 |
| nowen | o202: hmm | 18:47 |
| nowen | not sure | 18:48 |
| nowen | look for WiKIDToken.wkd | 18:48 |
| nowen | on the iPhone | 18:48 |
| nowen | I doubt that they are compatible though | 18:50 |
| nowen | o202: you can have more than one token for the same username | 18:50 |
| nowen | o202: are you a user or an admin of the WiKID server? | 18:52 |
| o202 | user, I'll ask the admin to set me up a token when Im in the office, thanks for your asistance though. | 18:54 |
| nowen | o202: it has to be done a certain way. have them get in touch if there are questions | 18:55 |
| o202 | will do, cheers | 18:55 |
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| *** nowen1 (~nowen@98.66.180.181) has joined #wikid | 20:38 | |
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| *** Ken (a5bd4f32@gateway/web/freenode/ip.165.189.79.50) has joined #wikid | 20:40 | |
| Ken | OWEN!!!!!!!!!!!!!!!!!!!! | 20:40 |
| nowen1 | hi Ken | 20:42 |
| nowen1 | what's up? good news? | 20:42 |
| Ken | Hey what's up? | 20:44 |
| Ken | Auth listener is not starting on the master after configuring replication. | 20:44 |
| nowen1 | radius? | 20:46 |
| Ken | Oh no logs in the wauth.log file | 20:46 |
| Ken | RADIUS fails to start too | 20:47 |
| nowen1 | is anything running? run 'netstat -anp | grep java' | 20:47 |
| *** nowen1 is now known as nowen | 20:48 | |
| Ken | The first error is: The wAuth listener did not start. Check /opt/wikid/log/wauth.log for details. it appears you passphrase was incorrect. this is the most likely cause of the failure. | 20:48 |
| Ken | But the passphase to start the services is correct and is passed. | 20:48 |
| nowen | this is on the master, I assume? | 20:49 |
| nowen | hmm. | 20:49 |
| Ken | Oh and if I change repl from master to none all is well on startup. Go back to master and it fails | 20:49 |
| Ken | yes master | 20:49 |
| nowen | do this: 'locate usogres' | 20:49 |
| nowen | I think we have an update for this released today | 20:49 |
| Ken | On the site? | 20:51 |
| Ken | opt/wikid/conf/templates/usogresrc | 20:51 |
| nowen | from the command line: wget http://wikidsystems-dl.com/wikid-utilities-3.0.9-1.i386.rpm | 21:03 |
| nowen | then rpm -Uvh wikid-utilities-3.0.9-1.i386.rpm | 21:03 |
| Ken | K. Give me a minute or two to add this site to my firewall | 21:06 |
| nowen | you can download it to your machine too if you want | 21:08 |
| Ken | OK that's done | 21:12 |
| nowen | ok, try restarting wikid | 21:12 |
| Ken | Well that was good timing. Worked like a charm | 21:15 |
| nowen | hehe | 21:27 |
| Ken | You da man | 21:32 |
| nowen | ok, later peeps | 22:22 |
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| *** nprodromou (~nprodromo@dsl092-049-221.sfo4.dsl.speakeasy.net) has joined #wikid | 23:10 | |
| nprodromou | Is there a good method for using an existing wildcard certificate on a wikid server, rather than regenerating a CSR? | 23:35 |
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