| *** trey_ (629609ab@gateway/web/freenode/ip.98.150.9.171) has joined #wikid | 03:12 | |
| trey_ | can this be used for windows logon? | 03:12 |
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| *** trey_ has quit (Client Quit) | 03:13 | |
| *** nowen (~nowen@adsl-66-184-38.asm.bellsouth.net) has joined #wikid | 13:36 | |
| *** nowen has parted #wikid (None) | 13:36 | |
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| *** Trey_ (3fafdb06@gateway/web/freenode/ip.63.175.219.6) has joined #wikid | 21:07 | |
| Trey_ | hello | 21:07 |
| Trey_ | I have created a VM and everything looks fine. When i hit the web page and try to login it says password is wrong. I rebooted the wikid server and now the webpage won't come up. I have reinstalled twice and it has done the samething each time. | 21:08 |
| nowen | hey Trey_ | 21:13 |
| nowen | sorry for your issues | 21:13 |
| nowen | are you still here? | 21:13 |
| Trey_ | yes. I got the webpage working but i can't login | 21:14 |
| nowen | run | 21:14 |
| Trey_ | i tried root and the password I created | 21:14 |
| nowen | 'netstat -anp | grep 5432' | 21:15 |
| nowen | on the terminal and let me know if anything returns | 21:15 |
| Trey_ | yes. I forgot to start the service. but it won't let me login to the web page. I can use root and my pw on the terminal | 21:16 |
| nowen | forgot to start what service? | 21:16 |
| nowen | usually, this is a database problem | 21:17 |
| nowen | either the database isn't running, or the database has been created twice | 21:17 |
| nowen | both of those result in an 'unable to login' situation | 21:17 |
| Trey_ | i forgot to do wikidctl start after i rebooted. I couldnt get the webpage up until i did that. | 21:17 |
| Trey_ | it says Invalid username and/or password, please try again | 21:18 |
| Trey_ | I can login to the terminal though....just not the web page. | 21:18 |
| nowen | on, on the terminal, run: su - postgres | 21:19 |
| nowen | then: psql -d wikid | 21:19 |
| nowen | then: select * from tomcat_users; | 21:19 |
| nowen | and let me know how many items are in the table. should be 2 | 21:20 |
| nowen | i mean 1 | 21:20 |
| Trey_ | says su is an invalid option | 21:20 |
| nowen | hmm | 21:20 |
| nowen | and you're logged in as root? | 21:21 |
| Trey_ | i did su -postgres on the same line. | 21:21 |
| nowen | there is a space between the - and postgres | 21:21 |
| Trey_ | when i did su enter and then postgres i got root exexution of the postgresql server is not permitted | 21:22 |
| nowen | try "su - postgres" | 21:23 |
| nowen | spaces on both sides of the - and on one lie | 21:23 |
| nowen | line | 21:23 |
| nowen | ugh, I can't type today | 21:23 |
| Trey_ | that worked but I | 21:25 |
| Trey_ | im lost at select * from tomcat_users; | 21:25 |
| nowen | ok, the next command is " psql -d wikid" | 21:25 |
| Trey_ | i did that and nothing shows up | 21:26 |
| nowen | ok, run 'netstat -anp | grep 543' | 21:27 |
| Trey_ | nothing | 21:27 |
| nowen | ok, so the database doesn't appear to be starting | 21:28 |
| Trey_ | how do i start it | 21:28 |
| nowen | did you create this from the iso? | 21:28 |
| Trey_ | yes | 21:28 |
| nowen | hit ctrl-d to exit back to root | 21:28 |
| nowen | then run 'service postgresql start' | 21:28 |
| Trey_ | ok | 21:28 |
| nowen | it should have started when you ran wikidctl start | 21:29 |
| Trey_ | ok, it shows "ok" | 21:30 |
| nowen | ok | 21:30 |
| nowen | now run wikidctl start again | 21:30 |
| Trey_ | says already started. Still can't login to web page | 21:31 |
| nowen | repeat the 'su - postgres' | 21:31 |
| nowen | once you do, you can scroll up to repeat the other command | 21:31 |
| nowen | 'psql -d wikid' | 21:31 |
| nowen | and the select command | 21:31 |
| Trey_ | show i row, wikidadmin | 21:32 |
| nowen | hmm | 21:32 |
| nowen | and you're logging in with WiKIDAdmin/2Factor - case sensitive? | 21:33 |
| nowen | ctrl-d to get back to root | 21:33 |
| Trey_ | oh, didn't know the username was case senstive | 21:35 |
| nowen | ahh - yes | 21:35 |
| Trey_ | ok, let me run with this | 21:36 |
| nowen | ok - I should be here for a while | 21:39 |
| Trey_ | can i clear out my cert? when I pastedit and put in my passcode it took me to a blank screen | 21:50 |
| Trey_ | list of available servers doesnt bring anything up | 21:51 |
| Trey_ | I get "Tue Feb 08 10:53:08 PST 2011] Error communicating with update server: connect() timed out!" | 21:55 |
| Trey_ | reinstalled to get a fresh start. I will try tonight and get back to you | 22:18 |
| *** Trey_ has quit (Quit: Page closed) | 22:18 | |
| *** Trey_ (3fafdb06@gateway/web/freenode/ip.63.175.219.6) has joined #wikid | 22:48 | |
| Trey_ | you there? | 22:48 |
| Trey_ | I was looking for setting up radius on a 2008 server (NPS) and the link sends me to OPEN LDAP and free radius | 22:48 |
| nowen | yeah | 22:58 |
| nowen | http://www.wikidsystems.com/support/wikid-support-center/how-to/how-to-add-two-factor-authentication-to-nps/?searchterm=nps | 22:59 |
| Trey_ | found the doc. a link was wrong. | 22:59 |
| nowen | that one? | 22:59 |
| Trey_ | I installed the token on my blackberry but I can't type in domain | 22:59 |
| nowen | why not? what happens? | 23:00 |
| Trey_ | i push the numbers and nothing happens. I rebooted phone | 23:01 |
| nowen | what model is it? | 23:01 |
| Trey_ | storm 2 | 23:02 |
| nowen | hmm. the input should be limited to numbers only | 23:02 |
| Trey_ | yeah, numbers come up but I can't type anything | 23:02 |
| Trey_ | let me try deleting the app and starting over | 23:02 |
| Trey_ | do you guys do a webex to verify setting? | 23:07 |
| nowen | we do some remote consulting, sure | 23:09 |
| nowen | we'll set the thing up for you if you like | 23:09 |
| nowen | Trey_: time for me to head home - 6:15 here | 23:16 |
| nowen | got any other questions? want to meet back here tomorrow? | 23:16 |
| *** nowen has parted #wikid (None) | 23:22 | |
| Trey_ | ok. thanks | 23:22 |
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