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I am trying to add a domain to my Blackberry, but it says I am offline.

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This FAQ applies to: WiKID Strong Authentication Server Enterprise Edition, Blackberry Software Token Client

You have installed the WiKID two-factor software token on your Blackberry and you are connected on your mobile network, but when you try to add a domain, you get a message saying you are offline and need to be online to create a WiKID Domain.

Try rebooting the Blackberry, check your firewall settings and make sure that you can access the internet via the browser.