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You are here: Home Documentation & Support Troubleshooting WiKID I deleted my WiKIDToken.wkd file and recreated it, but can't log in.

I deleted my WiKIDToken.wkd file and recreated it, but can't log in.

The WiKIDToken.wkd file includes the domain information and the public/private key pairs for the software token. If you delete this file, it will be re-generated by the application with new keys, so you will need to delete the user in WiKIDAdmin and re-validate the user.